Reception Administrator Part Time

5 days left

ENT 150
London (Central), London (Greater)
£25,000 pro rata
25 Feb 2019
25 Mar 2019
Contract Type

Reception Administrator – Part Time

An opportunity has arisen for Reception Administrator vacancy in a practice in Harley Street.  Ideally you will have a reception/administration background.


Monday 9.00am – 6.00pm, Wednesday 11.00am – 6.00pm & Friday 9.00am – 6.00pm (22 hours)

Key duties & Responsibilities:

  • To meet and greet in all patients, consultants and visitors courteously and warmly on arrival.  Informing the relevant staff and/or department of their arrival
  • To be fully competent in dealing with the incoming and internal calls efficiently and courteously
  • To provide excellent customer service at all times
  • Booking appointments and updating patient records
  • To respond to enquiry emails in a timely manner
  • Respect and maintain Patient and Clinic confidentially
  • Receive and action all clinic lists from consultant offices
  • Registering new patients on the database accurately
  • Scan correspondence on the computer system
  • Ensuring that the Reception area is clean and tidy at all times
  • Dealing with incoming post and packages and distributing
  • Generating invoices and collecting payments
  • Comply with company policies and procedures
  • Provide administrative support to clinical staff and other members of the team- copying, faxing and adhoc duties as required
  • Open and close the clinic at the start and end of the day, if first to arrive or last to leave
  • Provide support and guidance to new staff during the induction

About you:

  • Previous experience in delivery high standards of customer service.
  • IT literate
  • Experience using Microsoft word and databases
  • Maintaining high standards of professionalism
  • Good communication skills
  • Team player
  • Maintain a smart appearance
  • Ability to multi task
  • Strong telephone and organisational skills

If you are interested in this role, please apply via the method below.

We look forward to hearing from you.

Apply for Reception Administrator Part Time

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