Customer Support Executive, Part time

14 Oct 2020
22 Oct 2020
Contract Type

Our enthusiastic team in Ripon are searching for a proactive Customer Service Executive to join their team to support one of our large customers.

This is a part time position, working 27 hours per week with shift patterns to be agreed between the hours of Monday and Friday 7.00am - 8pm, Saturdays 8am - 5pm and Sundays 10am - 4pm (weekends are on a rota basis).

About the role

Main duties are:

* processing electronic orders

* call handling

* responding to customer queries via email and phone

Full training and support are provided to ensuring you have the tools needed to succeed in this high volume and fast-paced environment, with excellent opportunities for career progression.

About you

You'll ideally have some customer service or sales experience and have excellent communication skills to succeed in this role. However, this is not essential as we welcome applications from school leavers as full training is available.

The only requirements needed are a proactive approach, being self-motivated to learn and manage workload and to be happy working in a fast-paced and varied role.

About your development and benefits

We aim to unlock your potential and equip you with all the skills required to move to the next stage in your career with us. This all starts with your induction where you get to know us and our business and continues with relevant training and development.

Our people get benefits including:

* pension plan

* holiday - 23 days increasing to 25 after 2 years' service

* staff discount

* profit share.

About us

Wolseley UK is the country's largest plumbing, heating and cooling trade specialist merchant and we aim to be the first choice specialist merchant for trade customers. We're the UK operating company of Ferguson plc, a FTSE 100 company with revenues of over $18 billion.

We supply 180,000 different products to over 100,000 customers every year. Join us and you'll be part of a team that gets the right products to customers at the right price, in the right place, and at the right time. You'll also enjoy extensive training and an award-winning pension and great rewards package. And, as part of the world's largest specialist distributer of plumbing and heating products, you'll have access to a wide variety of career opportunities