Business Development Manager - Part-time 24 hours/wk

London (East), London (Greater), Walthamstow
£29,000 pro rata
29 Sep 2016
20 Oct 2016

Business Development Manager - Part-time 24 hours/wk

Salary: £29,000 pro rata

Hours: 24 hours per week. 2 years fixed term contract. Working pattern negotiable. This role is potentially suitable for a job-share arrangement.

Reporting to: The lead of The Mill’s Financial Sustainability Group.

The Mill is Walthamstow's living room, it's available for residents to drop in and read the papers, view our art exhibitions, join a group or activity, or use our play room.  The Mill is run by local volunteers for the local community and is open to the public six days a week.

The Mill has developed its trading activities to date on volunteer and administrative time. Thanks to generous support from the Tudor Trust, we are now able to create a business development function for two years to take The Mill’s income-earning activities to the next level to support The Mill’s ongoing financial sustainability. The Mill therefore seeks to appoint a part time Business Development Manager to lead its business development activities working with the Financial Sustainability Group.

Principal Areas of Responsibility

  • To consolidate work that volunteers and staff have done on preparing The Mill for physical redevelopment and prepare the organisation for capital fundraising. This will include concluding negotiations on a new lease, reviewing the building’s refurbishment needs, arranging surveys and quotes, preparing timelines, and applying for any necessary permissions from LB Waltham Forest (building owner).
  • To commission any additional plans needed for the building’s development to include ensuring greater accessibility, improved environmental performance, the ability to earn substantially greater income in future from hire of rooms and offices, and to satisfy the needs of capital funding applications.
  • To potentially make early capital funding bids and have conversations with potential funders about capital funding streams.
  • To proactively market The Mill’s room hire offer to researched and targeted audiences, in order to grow The Mill’s income by attracting new people to hire The Mill’s space.
  • To consult internally and develop new marketing material, web content and marketing strategies for our space, which can be used by volunteers and staff in the long term.
  • To consult internally, including with The Mill's Communications Team, and then to use expert support to reconfigure The Mill’s website to represent its trading as well as its community work, and to work with and train volunteers to ensure the website can be maintained by staff and volunteers in the future.
  • To review The Mill’s consultancy pilot with The Mill Consultancy Manager and to identify a marketing strategy and messages for Mill Consultancy, including to identify The Mill’s future market niche for consultancy and clarify the USP.
  • To work as part of a team with The Mill’s Financial Sustainability Group and trustees to create new strategy, ideas and fundraisable projects around business development.
  • To be an effective team member and have a productive working relationship with The Mill's Manager, staff and volunteers.

Person Specification

Knowledge and Experience

All are essential unless stated otherwise:

  1. Strong and wide-ranging experience of business development, preferably within an organisation similar to The Mill - i.e. a volunteer-led community space
  2. Evidence of increasing commercial activity, increasing income generation and creating enhanced financial sustainability for an organisation - ideally in the community sector.
  3. Experience of planning and developing building and capital projects.
  4. Experience of developing comms for an organisation, including managing website development.
  5. Experience of working with trustees and volunteers.
  6. Desirable - experience of developing and delivering consultancy.
  7. Desirable - experience and understanding of working in a community setting.
  8. Desirable - experience of capital projects fundraising and managing capital projects.

Skills and abilities

  1. Ability to sustain and run The Mill’s existing business development activities and to work with the Financial Sustainability Group to develop innovative and deliverable new ideas and strategies and, where agreed, manage these through to delivery.
  2. Ability to communicate effectively and sensitively with a wide range of people of varying ages and cultures, in the community, the voluntary sector, the public sector and the private sector.
  3. Ability to quickly develop contacts and networks locally, within London and more widely to support The Mill’s strategy and objectives and to continuously identify potential partners and opportunities for business development.
  4. Ability to demonstrate good business skills and to translate ideas into concrete and deliverable projects which cover their own costs and generate income and/or other benefits for The Mill.
  5. Excellent commercial, business planning, budget planning and management and project management skills, including a good level of numeracy.
  6. Ability to develop marketing and other income generation strategies.
  7. Ability to work effectively with the Mill staff, Trustees and key volunteers.
  8. Ability to work on own initiative, without supervision and make best use of limited resources.
  9. Ability to be self-supporting and have excellent administrative, organisational and time management skills.
  10. Ability to adhere to The Mill’s vision, constitution and policies.


Able to work flexibly and undertake some evening and weekend working.


To apply: Please send an up to date CV and a covering letter specifically addressing all the points on the person specification. Candidates will not be shortlisted if they submit just a CV or if they have not addressed the items on the person specification criteria. Submit your CV and covering letter via the below method.

Closing date for applications : Thursday 20th October 5:00pm

Interview dates: 4th / 5th November 2016