Marketing Lead, FS - Clients & Industries, Internal Services, Open to flexible working

London (Central), London (Greater)
29 Oct 2020
29 Nov 2020
Contract Type

Your opportunity

Deloitte’s aspiration is to become the undisputed leader in professional services. The Clients & Industries strategy is a key enabler of this aspiration; aiming to build enviable client loyalty with our priority and strategic accounts in our chosen markets, such that these clients will turn first to Deloitte when faced with a major challenge.

The Financial Services (FS) practice at Deloitte works with top FS organisations across all sectors: Banking, Capital Markets, Insurance, Investment Management, Fintech and Real Estate. FS plays a vital role in society, and our unique position and exposure across all sectors and industries allows us to partner with our clients to help them to grow, improve efficiency, manage risks and adapt quickly to whatever the future holds. The FS practice has seen significant growth in recent years and has ambitious plans for the future. Our expertise covers all aspects of running a business, across all businesses and the result is the delivery of complete solutions that result in real business benefits.

The FS C&I team works with the Head of the FS practice in the UK developing and delivering C&I plans that grow our accounts, responding to changes in the industry, identifying emerging issues in the market and managing campaigns that enhance our reputation, develop our market position and bring revenue to the Firm.

We encourage consideration of flexible ways of working, both formal and informal arrangements that allow for the best outcomes for our people and our clients. If this opportunity is of interest to you with some flexibility, please do discuss with us.

Your role

We are seeking a dedicated, experienced Senior Marketing Manager to run our Financial Services (FS) marketing programme.

A key element of the role is providing advice and support to the FS Business Partner, and head the FS marketing team. In this role you will be responsible for all marketing activity across the FS sectors, and for providing strategic marketing direction and advice to the partner group. The individual appointed will work with the rest of the FS C&I team to shape the marketing strategy and plan, aligned to the firm-wide UK FS industry strategy. You will also implement its execution to achieve the highest measurable client impact and ROI.

The role will involve working with the wider FS C&I team (Insight and Client Portfolio Management), the FS press leads, and other C&I teams across the UK firm to ensure alignment and integration of Deloitte’s C&I offering in FS

Managing diverse teams within an inclusive team culture where people are recognised for their contribution

Your work, your choice

At Deloitte we believe the best impact is the value we add, not the hours we sit at our desk. We carefully consider agile ways of working, both formal and informal, that allow for the best impact for our people and our clients. Please speak to your recruiter about the working pattern that works best for you.

Location: London

Work pattern: This is a permanent contract opportunity. The role can be worked on a full-time basis.

Your professional experience

  • Strategic thinker - able to draw together multiple strategic imperatives to inform the development and delivery of the FS strategy and plan
  • Proven ability to build relationships – internally and with clients, establish a position of influence and credibility and provide high quality service to senior stakeholders
  • Good understanding of the breadth of Clients & Industries activity – experience in/working with multiple elements of the following: Marketing, digital, insights, internal communications and PR
  • Ability to oversee a number of projects happening simultaneously; works well under pressure
  • Proven project management experience with oversight and ownership of team deliverables including delegating responsibilities and playing to team strengths
  • Creativity and the ability to work collaboratively to reach innovative solutions 
  • Ability to interpret and develop an understanding of technical subject matter 
  • Ability to deal with a degree of ambiguity and use own initiative
  • Team player – shows evidence of working with others to get things done, in particular as part of leadership teams
  • Excellent communicator, and interpersonal skills with ability to influence at all levels

Your service line: Internal Services 

At Deloitte, we’re all about collaboration. And nowhere is this more apparent than among our 2,000-strong internal services team. With our combined specialist skills, we provide all the essential support and advice our client-facing colleagues need, right across the firm. This enables them to focus all of their efforts on delivering the best service possible to their clients. Covering seven distinct areas; Human Resources, Clients & Industries, Finance & Legal, Practice Support Services, Quality & Risk Services, IT Services, and Workplace Services & Real Estate, together we live, breathe and deliver the Deloitte experience.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.

About Deloitte

Our Purpose & Strategy

To make an impact that matters for our clients, our people and society - defines who we are and what we stand for. Our purpose provides the foundation for our strategy and our aspiration to be the undisputed leader in professional services: this is not about size, it's about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent. 

What do we do?

Deloitte offers global integrated professional services that include Audit & Assurance, Consulting, Financial Advisory, Legal, Risk Advisory and Tax Consulting. Our approach combines intellectual leadership, industrial expertise, insight, consulting & problem solving capabilities whatever the role, technology revolutions and innovation from multiple disciplines to help our clients excel anywhere in the world.

Beyond the UK: Deloitte North and South Europe

The UK is part of Deloitte North and South Europe (NSE), the second largest member firm in the Deloitte network. Deloitte NSE combines operations in Belgium, Central Mediterranean (Italy, Greece, Malta), Ireland, the Middle East (Bahrain, Cyprus, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestinian Ruled Territories, Qatar, Saudi Arabia, United Arab Emirates, Yemen), the Netherlands, the Nordics (Denmark, Finland, Iceland, Norway and Sweden), Switzerland and the UK. Deloitte NSE brings together 2,700 partners and over 50,000 people, combining our unmatched breadth and depth of capabilities in audit and assurance, consulting, financial advisory, risk advisory, and tax and legal across the region. Being part of Deloitte NSE supports our aspiration to be the undisputed leader in professional services and will create more opportunity and growth for our people. 

What do we value?

What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for maximum impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. 

Being a Leader at Deloitte

Cultural fit and purpose-led leadership is crucial for Deloitte. Our leaders always set the example and inspire their colleagues. They make quality time for people and take an interest in them. They know what matters to people - both inside and outside work – and value them as individuals; always finding opportunities to develop them while showing respect and appreciation.
We expect colleagues at all levels to embrace and live our purpose and our leadership culture by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters. We know leadership comes in all shapes and sizes, but our Leadership Charter helps all of our people understand what we’re looking for:

  • We live our purpose: we act as a role model, embracing and living our purpose and values, and recognising others for the impact they make
  • We develop talent: we develop high-performing people and teams through challenging and meaningful opportunities
  • We drive performance: we deliver exceptional client service; maximise results and drive high performance from people while fostering collaboration across businesses and borders
  • We believe positive influence can make an impact that matters: we influence clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people
  • We move, together, towards a strategic direction: we understand key objectives for clients and Deloitte, aligning people to objectives and setting priorities and direction.


Deloitte LLP is a limited liability partnership registered in England and Wales with registered number OC303675 and its registered office at 1 New Street Square, London EC4A 3HQ, United Kingdom.
Deloitte LLP is the United Kingdom affiliate of Deloitte NSE LLP, a member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee ("DTTL"). DTTL and each of its member firms are legally separate and independent entities. DTTL and Deloitte NSE LLP do not provide services to clients. Please see to learn more about our global network of member firms.

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Requisition code: 179355