Market Service Owner, Open to flexible working
6 days left
- Contract Type
- Contract - interim/fixed term
From Arthur Guinness to Johnnie Walker, our business was founded on people of great character, and in 250 years, nothing’s changed. We’re the world’s leading premium alcohol company. Our brands are industry icons. And our success is thanks to the strength of our people, in every role. It’s why we trust them with our legacy. And it’s why we reward them with the career-defining opportunities that they deserve. Our ambition is to create the best performing, most trusted and respected Consumer Products Company in the world. To achieve these, we need the world’s very best people.
Feel inspired? Then this may be the opportunity for you.
About the role
The Market Service Owner role offers an exciting opportunity to be a key player in a customer focused Service & Supply Team. The team is responsible for the management of customer service to the markets on behalf of Scotland Supply.
You will ensure efficient, reliable movement of customer orders from production to in-market delivery, on time and in full. To prepare and collate export documentation relating to orders in line with market requirements.
- Manage order dates in line with production planning and despatch requirements
- Develop excellent relationships with carriers to book capacity, advise shipping instructions, confirm shipments and resolve issues.
- Prepare and collate order documentation, including legal documentation, to meet market requirements.
- Work closely with Diageo Amsterdam Supply Network Planners and Market Hubs to resolve service issues and drive process improvement.
- Monitor and record KPI measures assuming ownership for driving continuous improvement of the key processes.
To be successful in this role you will have experience in logistics, export related or customer service environment.
It would be great if you have Supply Chain experience e.g. planning, replenishment, make to order fulfilment, manufacturing, materials and services supply.
Ideally you will have knowledge of Supply Chain Systems ideally SAP.
Celebrating our inclusive and diverse culture is core to Diageo’s purpose of “celebrating life every day everywhere”. This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.
We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings.
Flexibility is key to success in our business and many of our staff work flexibly in many different ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibility means to you and don’t let anything stop you from applying.
Character Is Everything