Client Relationship Associate, full time with home working available

London (Central), London (Greater)
11 Apr 2017
27 Apr 2017
Contract Type

Client Relationship Associate

An exciting new opportunity for the right candidate to have a real impact on the scope and development of their role and real influence within the team they will work with. The Client Relationship Associate will have exposure across many different functions and levels of this fast growing, innovative legal business and accordingly must be adaptable and comfortable working with a wide-cross section of personalities including clients, operations and talent. The role looks to help the business achieve the following strategic aims:

  1. stay on the radar of current and prospective clients;
  2. drive forward the business growth by matching the skills and flexibility of Obelisk lawyers to the needs of existing and potential clients;
  3. ensure that the business builds on its reputation and operates within its values

Main responsibilities will include, but are not limited to:

  • Researching the needs, drivers and purchase levers of senior decision makers in the legal sector, aligned to the company’s offering
  • Work with the Client Relationship Manager to develop a client care strategy and ensure that it is adhered to by all in the team
  • Be a true ambassador for the business and constantly think of new ways to retain clients
  • Work with the Client Relationship Manager to plan approaches and pitches
  • Work with the team to develop proposals that match the client’s needs, concerns and objectives
  • Participate in internal and external client debriefs
  • Marketing intelligence to keep our offering and marketing fresh, highly relevant and focused through telephone, online and email research activities
  • Assisting with preparation for events, including planning, content for presentations and engagement campaigns
  • Assisting team in production of regular newsletters and other content marketing as required
  • Attend industry events and conferences and provide feedback and information on market and creative trends that may be used for future campaign opportunities
  • Overall marketing objective is to increase relevant incoming enquiries and awareness of the brand and proposition with potential buyers in our sector

Personality and drive are important as is a self-starter and adaptable personality, excited by the opportunity provided by a fast-growing environment. You will be joining a small, friendly and high performing team who will support you in the best way that they can. We believe that a willingness to learn and make things happen is key to your success in the role. You don’t need to know the industry so please apply if this sounds like your ideal career role.

To Apply

Please click on Apply Now to submit your CV along with your covering letter detailing why you are suitable for the role.