Dispatch Coordinator - Home Based

1 day left

Recruiter
Confidential
Location
Leeds
Salary
Competitive
Posted
11 Jan 2021
Closes
20 Jan 2021
Flexibility
Home-working options

Planning + Dispatch Coordinator

Remote Working, however must be based near Leeds due to future training

??11.47 per hour

Temp (3 months initially, possibility for extension)

Working Hours

Mon-Fri between 7am-10pm

Sat & Sun 7.30am-10pm

Duties

?? Planning and forecasting activities in a high quality and consistent manor

?? Working with local area teams, both field and office based to ensure the planning applications are used efficiently

?? Using the in-house CRM system for planning and dispatch tasks, ensuring that engineers have a full diary and busy work load

?? Following guidelines to investigate, resolve and process a high volume of customer enquiries

?? Appointment planning - Scheduling engineers for appointments in relation to heating + boilers

?? Providing updates and ETAs' for customers

?? Delivering updates to drivers and keeping them informed of any route changes

?? Handling in-day queries, ensuring Engineers have enough work and that journeys are planned effectively

?? Liaising with other teams when necessary

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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