Chief Operating Officer- minimum 30 hours per week, homeworking

Homeworking with occasional travel to London
£67,00 -£70,000 pro rata dependent on experience
20 Jan 2021
22 Feb 2021
Contract Type

The Biometrics Institute is a not-for-profit membership organisation, which provides its global and diverse members with information and education services and advocates the responsible and ethical use of biometrics.  As we operate in one of the most exciting and fastest growing segments of the technology market, we experience continued growth and business development opportunities. Our role in promoting responsible use of technology extremely important.

Role Objective

We require a hands-on COO who provides leadership over key operational, financial and administrative functions in a fast-paced environment. This includes managing the organisation, financials, HR, IT and systems security, regulation and compliance and an important liaison role between our team based in Australia and the UK.

Working hours

The role requires 30 hours spread evenly over five days a week and may grow over time.

As the organisation is operating in a global environment, the role will require flexibility to work outside normal hours to cover the different time zones.

Homeworking. Greater London a requirement as face-to-face meetings will be required from time to time.

Salary: £67,000 - £70,000 pro rata dependent on experience 

Start date: as soon as possible

Major Responsibilities

Under the supervision of and working in close collaboration with the CEO, duties include but are not limited to:

  • Oversight of all operations: Ensure the smooth running of Institute’s operations in Australia and the UK, including serving as the first port of call in the areas of IT & systems, administration, legal and regulatory compliance, and risk management. This will include liaising with our internal as well as external finance and administration support team. 
  • Operational strategy and systems: Proactively contribute to strengthening and growth of the Institute’s operations, internal communications and ensuring support services meet the myriad needs of the organisation. This will include reviewing and making recommendations to increase the efficiency of Institute’s systems and processes, including contracting, travel and logistics and other administrative functions.
  • Financial and Budget: Set up and manage the annual budget. Liaise with external accountants in the UK and Australia regarding tax issues, payroll, annual accounts and audit. Control monthly reconciliation and accounts receivable.
  • Risk management and mitigation: Design, implement and regularly update a risk register to ensure proper mitigation across programmes and countries of engagement.
  • Compliance: Ensure country operations comply with respective policies and procedures, local labour laws, regulatory reporting and filings, and international good practices. Support the design of policies and procedures for the Institute’s Board and for other registered entities as required, including the Australian and UK registered companies. Liaise with outside legal adviser as appropriate to leverage necessary expertise. Take on role of Data Protection Officer for the company.
  • IT strategy: Establish and oversee the design and implementation of IT strategy including updating policies and procedures and procurement.
  • Staff: Design and implement standard operating procedures and other policies and practices as appropriate, with external support as needed.

The responsibilities of this role are subject to modifications as required by the needs of the organisation.

Key working relationships

Position reports to: CEO in London
Position directly supervises:

The Operations Adviser in Australia

The Research & Operations Adviser in London

IT systems administrators, legal and financial advisers

Core competencies

  • Minimum of 5 years professional experience in a similar role
  • Solid commercial awareness
  • Strong background in financial, budgeting, cost management and accounting
  • Strategic planning and growth
  • New business development, product and brand development
  • Change management
  • Process improvement
  • In-depth knowledge of risk management and compliance
  • Strong communication skills
  • Effective management skills, ability to maintain strong relationship remotely and to cultivate talent
  • Proficient in Excel, Word, Powerpoint
  • Demonstrated experience managing and prioritising competing demands
  • Self-motivated with a strong sense of ownership and accountability
  • Ability to operate in a small-business environment


  • Degree in accounting or management, business or related advanced degree
  • Minimum Bachelor’s degree

Knowledge of or interest and ability to learn:

  • Database programme (FileMaker Pro used)
  • Xero accounting software

Our values

  • Trusted – we are committed to honesty, fairness and transparency and acting with integrity
  • Impactful – we believe in making a difference and pioneering change for the better
  • Collaborative – we are a global organisation that strives to include a diverse range of stakeholders
  • Accountable – we believe in delivering the best in all that we do and holding ourselves responsible


If you are interested in applying, please send your CV and a one-page covering letter via the application method below. Please address how your skills meet the objectives of this role.

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