Senior Specialist Digital & Innovation, Open to flexible working

Brentford (City/Town), London (Greater)
11 Feb 2021
11 Mar 2021
Contract Type

This role strategically and operationally supports the Global Vaccines Medical organization to become transformative in how we engage with our customers (HCPs, pharmacists, Consumers) through fundamental digitalization and innovation. The role embraces change and is recognized as a Change agent for the organization.

The Senior Digital and Innovation Specialist drives the pipeline planning process, including different activities related to identification, idea generation, development and implementation of solutions to address our external stakeholder's needs and improve how we engage with them by considering Digital Data and Analytics as key components.

This role supports the Medical Innovation Lead role to define the vision and strategic objectives of the teams initiatives, liaise with senior stakeholders to align with GSK objectives and seek champions for projects, at the same time is the best suited as deputy for the Medical Innovation Lead.

Your Responsibilities:

Your role will include the following responsibilities:

  • You work in a cross-functional environment to lead and execute key Medical/ Vaccines innovation and strategic digital pilots, then working Global and Market-specific stakeholders (senior leadership, brand teams, market/LOC teams) brands to embed and implement the pilots
  • You understand the HCP customer journey, customer personas, channel preferences, etc. and leverage key insights and experience to drive decision-making and discussions
  • You support the planning and execution of the Innovation process for delivery of solutions responding to specific business needs following an agile methodology, including the identification of customer pains and gains, generation of ideas, development and roll-out of solutions for external engagement in scientific and/or promotional settings
  • You lead ideation sessions, familiarizing and applying concept of design thinking and agile methodologies, then working with senior internal and external stakeholders to align to specific strategies and priorities.
  • You support change management around digital transformation and helping to embed a customer-centric, data-driven mindset across the organization
  • You support in defining the fundamental digitalization strategy for Vaccines in alignment with Corporate; feed into the corporate digital landscape Vaccines projects for further scaling.
  • Empowered to manage activities and relationships with external agencies controlling project delivery, execute project tasks, track and monitor progress against milestones, deliverables, timings and success measures with a particular focus on measurable contribution to the company-defined Performance KPIs and corporate reputation
  • You contribute to external landscape analysis in the field of digital and novel solutions for scientific interactions, identify areas where there is a need for innovative solutions, embracing the fast moving technological landscape to take external engagement to the 'next level'
  • You identify new and/or underserved external audiences and better understand their needs and evolution of their preferences when it comes to external engagement with Vaccines

Why you?

Basic Qualifications:

We are looking for professionals with these required skills to achieve our goals:

  • 2 years of experience in Marketing-related role or a related role
  • Ability to effectively manage business risk and strategic decision making while having technical and project management skills to lead and deliver specific projects
  • Pharma or Vaccines (Medical or Commercial) knowledge
  • Directly operational, project management experience preferably in digital environment
  • Strong communication skills
  • Leading cross functional projects and teams
  • High level of attention to detail
  • Preferred experience working with Agile, scrums, sprints environments
  • Fluency in English

Preferred Qualifications:

If you have the following characteristics it would be a plus:

  • Adaptive and fast learning mindset, project management skills, strong organization and communication skills (written and verbal) and the ability to manage risk and uncertainty are all necessary for the job.
  • 3+ years of experience in Marketing-related role or a related role
  • Existing knowledge of current GSK structure and culture is a plus.
  • A self-starter who identifies opportunities and potential problems to address them effectively via digital solutions
  • Knowledge and curiosity about digital technology and its impact on healthcare sector (external engagement)
  • Customer centric and customer journey focused
  • Data-driven, leverages insights and learnings to drive discussions

Why GSK?

Our values and expectations are at the heart of everything we do and form an important part of our culture. These include Patient focus, Transparency, Respect, Integrity along with Courage, Accountability, Development, and Teamwork in a culture of Innovation, Performance and Trust.

At GSK we value diversity and treat all candidates equally. We aim to create an inclusive workplace where all employees feel engaged, supportive of one another and know their work makes an important contribution

We provide a supportive working environment and a range of development challenges and opportunities. We also offer competitive benefits and compensation packages designed to attract and to retain the very best.

Why GSK?

Our values and expectations are at the heart of everything we do and form an important part of our culture. These include Patient focus, Transparency, Respect, Integrity along with Courage, Accountability, Development, and Teamwork in a culture of Innovation, Performance and Trust.

Patient-focused Research and Development (R&D) is the heart of our business. Our R&D department seeks to discover and develop new vaccines, to protect against diseases where vaccines are not yet available and to improve on those vaccines that already exist. Part of our R&D programme targets diseases particularly prevalent in the developing world, including the World Health Organisation's three priority diseases - HIV/AIDS, tuberculosis and malaria. Research into candidate vaccines for other diseases of the developing world, such as dengue are at an earlier stage of development.

When it comes to developing the vaccines of the future, we're looking for real experts in their respective fields who are interested in working in the stimulating environment of an international healthcare company.

We emphasise the value of teamwork and we look for people ready to share our values of transparency, respect, integrity and patient focus.

If you have a disability and require assistance during the course of the selection process, you will have the opportunity to let us know what specific assistance you require in order to make suitable arrangements.

Our goal is to be one of the world's most innovative, best performing and trusted healthcare companies. We believe that we all bring something unique to GSK and when we combine our knowledge, experiences and styles together, the impact is incredible. Come join our adventure at GSK where you will be inspired to do your best work for our patients and consumers. A place where you can be you, feel good and keep growing.

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