Customer Care Adviser, full time - 9 day fortnight

Canary Wharf
Up to £30,000 Plus £3,500 London Allowance and £900 Lunch Allowance
11 Aug 2017
01 Sep 2017
Contract Type
Permanent, Temporary

Customer Care Adviser, full time - 9 day fortnight

Temp to Perm

Key responsibilities

  • Managing front line customer care enquiries from Retailers and Customers for UK and Ireland within service level boundaries and ensuring that the resolutions protect the Company and maintain the reputation of the Texaco brand.
  • Handling all customer communications for the UK and Ireland with high levels of accuracy and within deadlines.
  • Compiling communications for the customer extranets and publishing articles to deadlines.
  • Acting as a technical helpdesk for customer extranet enquiries  and handling subscriptions and other general enquiries.

Competencies / Skills/ Education:

  • Excellent customer service skills both verbal and written
  • Some experience in a customer facing role
  • Some experience in an administrative role
  • Good problem solving skills and high levels of attention to detail
  • Good level of academic English required for compiling communications
  • Educated to minimum A Level Standard
  • Excellent skills across all Microsoft packages

To Apply

Please send your CV and covering letter via the application method below

Apply for Customer Care Adviser, full time - 9 day fortnight

Already uploaded your CV? Sign in to apply instantly


Upload from your computer

Or import from cloud storage

Your CV must be a .doc, .pdf, .docx, .rtf, and no bigger than 1MB

4000 characters left

By applying for a job listed on Timewise Jobs you agree to our terms and conditions and privacy policy. You should never be required to provide bank account details. If you are, please email us.