Microsoft 365 Business Value Architect, IT Business Applications, Enabling Functions

Milton Keynes,Cardiff
01 Apr 2021
01 May 2021
Contract Type

Your opportunity

To champion teams through the adoption and continual improvement of enterprise scale agile practices.

A new software development capability has been created to support Deloitte’s digital agenda. In line with this, delivery methods are evolving from legacy, plan driven approaches to those utilizing lean principles. You will be key to successfully executing the next stage of this transition, working with various technology and business teams to evolve the proposition.
We encourage consideration of flexible ways of working, both formal and informal arrangements that allow for the best outcomes for our people and our clients. If this opportunity is of interest to you with some flexibility, please do discuss with us.

Your role

As a Microsoft 365 Business Value Architect, you will be pivotal in enabling & utilizing the continuous deployment of Microsoft 365 Evergreen products and features to support the business.  

Working with cross functional personnel, you will use your experience to help teams evolve their practices and tailor methodologies to the specific demand and technical topology of the Microsoft 365 products, maximizing business value and enabling wider adoption and transformation of ways of working in the Digital Workplace. 

Responsibilities include

  • Working with our internal customers to drive measurable business value and accelerate adoption
  • Engage with business users through workshops, conversations, and ideation to understand how the Microsoft 365 suite can support and enhance the business in delivering the very best professional service to our clients. 
  • You will represent the “voice of the customer” within the Product team to inform, influence and document business-value driven success stories and shared practices. 
  • You will create well-defined user stories, mapped to the organisational value chain, to add to the product backlog.  
  • You will also create artefacts such as personas and scenarios to shape the product development lifecycle around practitioner needs, helping to define what good looks like. 
  • You will act as an interface between the business and the Microsoft 365 Product Team to guide the strategy and approach for delivery, by helping shape solutions with learnings from practitioners, including their collaborative culture, priorities and constraints. 
  • Communicate with openness, honesty and respect in all situations and be adept at conflict resolution and direction setting.
  • Identify and help implement evergreen services that will assist in adding business value, meet business needs and support reduction of technical debt.

Your work, your choice

At Deloitte we believe the best impact is the value we add, not the hours we sit at our desk. We carefully consider agile ways of working, both formal and informal, that allow for the best impact for our people and our clients. Please speak to your recruiter about the working pattern that works best for you.

Location: Cardiff or Milton Keynes with domestic travel to other sites as required.

Work pattern: Permanent, full time. 

Your professional experience

  • Deep and passionate understanding of Microsoft 365 suite including Power Platform, SharePoint Online, Security features and Teams. 
  • Executive and leadership engagement skills with the ability to create trusted advisor-based relationships throughout the business.  
  • At least 3 years Business change/relationship management experience
  • Strong communication/training skills to facilitate workshop with large groups of business users 
  • Strong analytical skills to analyse business problems, build case models and map business process to product capability and value 
  • PROSCI / ADKAR expertise 
  • Consultative approach to delivery 

Your service line: Enabling Functions 

At Deloitte, we’re all about making an impact that matters, together. And nowhere is this more apparent than among our 2,000 strong Enabling Functions teams. With our combined specialist skills and business partnering expertise, we provide all the essential strategy, support and advice our client-facing colleagues need, right across the firm. This enables them to focus all of their efforts on delivering the best service possible to their clients. So not only will you be providing world-class support to our internal clients, you’ll be making an impact for all the hugely influential organisations Deloitte works with too.  Covering all our distinct areas: Human Resources, Clients & Industries, Finance & Legal, Central Business Services, National Quality & Risk Management, Technology & Digital Services, and Real Estate, the opportunities here are vast. And what’s more, you can grow your career in whatever direction you choose. We’ll support you all the way. 

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm.  The recruitment team will provide further detail as you progress through the recruitment process.

About Deloitte

Our Purpose & Strategy

To make an impact that matters for our clients, our people and society - defines who we are and what we stand for. Our purpose provides the foundation for our strategy and our aspiration to be the undisputed leader in professional services: this is not about size, it's about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent. 

What do we do?

Deloitte offers global integrated professional services that include Audit & Assurance, Consulting, Financial Advisory, Legal, Risk Advisory and Tax Consulting. Our approach combines intellectual leadership, industrial expertise, insight, consulting & problem solving capabilities whatever the role, technology revolutions and innovation from multiple disciplines to help our clients excel anywhere in the world.

Beyond the UK: Deloitte North and South Europe

The UK is part of Deloitte North and South Europe (NSE), the second largest member firm in the Deloitte network. Deloitte NSE combines operations in Belgium, Central Mediterranean (Italy, Greece, Malta), Ireland, the Middle East (Bahrain, Cyprus, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestinian Ruled Territories, Qatar, Saudi Arabia, United Arab Emirates, Yemen), the Netherlands, the Nordics (Denmark, Finland, Iceland, Norway and Sweden), Switzerland and the UK. Deloitte NSE brings together 2,700 partners and over 50,000 people, combining our unmatched breadth and depth of capabilities in audit and assurance, consulting, financial advisory, risk advisory, and tax and legal across the region. Being part of Deloitte NSE supports our aspiration to be the undisputed leader in professional services and will create more opportunity and growth for our people. 

What do we value?

What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for maximum impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. 

Being a Leader at Deloitte

Cultural fit and purpose-led leadership is crucial for Deloitte. Our leaders always set the example and inspire their colleagues. They make quality time for people and take an interest in them. They know what matters to people - both inside and outside work – and value them as individuals; always finding opportunities to develop them while showing respect and appreciation.
We expect colleagues at all levels to embrace and live our purpose and our leadership culture by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters. We know leadership comes in all shapes and sizes, but our Leadership Charter helps all of our people understand what we’re looking for:

  • We live our purpose: we act as a role model, embracing and living our purpose and values, and recognising others for the impact they make
  • We develop talent: we develop high-performing people and teams through challenging and meaningful opportunities
  • We drive performance: we deliver exceptional client service; maximise results and drive high performance from people while fostering collaboration across businesses and borders
  • We believe positive influence can make an impact that matters: we influence clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people
  • We move, together, towards a strategic direction: we understand key objectives for clients and Deloitte, aligning people to objectives and setting priorities and direction.

Deloitte LLP is a limited liability partnership registered in England and Wales with registered number OC303675 and its registered office at 1 New Street Square, London EC4A 3HQ, United Kingdom.
Deloitte LLP is the United Kingdom affiliate of Deloitte NSE LLP, a member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee ("DTTL"). DTTL and each of its member firms are legally separate and independent entities. DTTL and Deloitte NSE LLP do not provide services to clients. Please see to learn more about our global network of member firms.