Sales and Business Support Administrator

1 day left

Recruiter
Confidential
Location
Stroud
Salary
£Competitive
Posted
06 Apr 2021
Closes
14 Apr 2021
Contract Type
Permanent

Sales and Business Support Administrator

Location: Stroud

Salary: ??25,000 per annum pro rata

Hours: 20 hours per week up to full time hours. The client is able to consider part time or full time hours for the right candidate

Key Responsibilities:

*

Account manager for existing customers.

*

Customer liaison. Act as the point of contact and responding to customer enquiries.

*

Maintain regular contact with customers and understand their requirements.

*

To process incoming purchase orders, maintain sales order files including quotations, order acknowledgements and credit reports.

*

To distribute sales order paperwork internally and externally.

*

To keep customer schedules up-to-date.

*

To maintain customer files and account status on CRM database.

*

To maintain customer price lists.

*

To maintain customer records.

*

To keep a log of new customers and information required to open an account.

*

To notify customers of deliveries and track shipments as necessary.

*

Coordinate payments for pro forma orders.

*

Liaising with production and despatch departments to ensure customer requirements are fulfilled.

*

Ensure new leads or customers are entered into the CRM database.

*

Manage credit notes for customers.

*

Assisting other departments with admin support including purchasing, accounts, HR and production.

*

Company switchboard. Answer incoming calls and managing visitor arrivals.

*

Ensuring supplies of stationery are kept and introduce a system for maintaining levels.

*

Manage incoming and outgoing post.

*

Review current administrative procedures and amend/improve where possible.

*

Departmental administration. Assist other departments with administrative support when needed.

Key Skills:

*

Sales and Account Management.

*

Good customer service skills.

*

IT literate with a sound knowledge of word and excel.

*

Experience with sales order processing would be advantageous.

*

Good written, numeric and verbal communication, and interpersonal skills.

*

Professional telephone manner.

*

Adaptable and flexible.

*

Attention to detail and ability to work to deadlines