Operations Support Coordinator, Open to flexible working

London (Central), London (Greater)
Up to £28,000 pro rata
02 Sep 2017
02 Oct 2017

Operations Support Coordinator, Open to flexible working


Bump and Baby Club is London’s leading independent provider of antenatal classes. We care passionately about bringing together local parents-to-be, creating communities and life-long friendships, and giving people the best possible start to parenthood. Our modern approach has lead us to become the most highly rated and fastest-growing antenatal course provider in the capital.


  • You will be managing logistics for all of our antenatal courses and events, regularly interacting with our teachers, venues and clients to ensure everything goes smoothly. This also involves managing and regularly updating our content management system.
  • You will be providing general administrative and management support for Bump and Baby Club, working closely with the Chief Operating Officer and providing regular status updates.
  • You will be regularly sending out carefully constructed emails to our clients, and responding to their questions and requests in our warm and friendly Bump and Baby Club style.


  • Excellent customer service skills both verbal and written
  • Some experience in a customer facing role
  • Some experience in an administrative role
  • Good problem solving skills and high levels of attention to detail
  • Educated to minimum A Level Standard and BSc or BA university degree
  • Excellent skills across all typical software (e.g., Microsoft) packages and with ability to pick up new systems quickly

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