Fundraising Support Officer

Recruiter
Christian Aid
Location
Northern Ireland
Salary
Competitive
Posted
07 Apr 2021
Closes
15 Apr 2021
Role
Charity

This is a part-time (17.5 hours per week) FTC. Salary advertised is the full time equivalent. About usChristian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. About the roleThis is a key fundraising support role within the Fundraising Team in Ireland and is responsible for the administrative and support tasks relating to the fundraising team. A key part of the role will focus on updating and maintaining the supporter database. To include supporter relationships, income, appeal coding, acknowledgment letter templates and other tasks as necessary.About youEssential-Educated to degree level or equivalent-At least two years administrative experience in a customer/supporter care environment.-Ability to use CRM databases for fundraising or marketing purposes-ECDL or equivalent MS Office qualification-High level of numeracy, accuracy and attention to detail-Excellent inter personal and communication skills-Confidentiality and discretion-Ability to work with limited supervision, under pressure and juggling multiple priorities-Fluent written and spoken EnglishDesirable-Experience of using a CRM database-Experience of working within fundraising or the charity sector-Understanding the legal requirements and data protection relating to fundraising-Experience of supervising volunteersFurther informationThis role requires applicants to have the right to work in the country where this position is based.All successful candidates will require either a Basic or Enhanced Disclosure Barring Service certificate (DBS) as part of your clearance for commencing your role with us. Information will be forwarded to you by the HR team with your offer.We value diversity and aspire to reflect this in its workforce. We welcome applications from people from all sections of the community, irrespective of race, colour, gender, age, disability, sexual orientation, religion or belief.Christian Aid is committed to providing a safe and trusted environment for every person connected to the work we do; and to preventing any type of unwanted behaviour including sexual harassment and exploitation, abuse, and financial misconduct. Any candidate offered a job with Christian Aid is expected to share and demonstrate our values and adhere to Christian Aid's Safeguarding policy and sign Christian Aid's Code of Conduct.You can expect a wide range of rewards and benefits, including a generous holiday allowance, a season ticket loan, and flexibility that will ensure you enjoy a good work/life balance.Competency questions (if required)As part of your application you will be asked to demonstrate your suitability by giving answers to the following questions:Strive for Improvement: Tell us about a time when you took an initiative to solve a problem Build Partnerships: Tell us about a time when you contributed time and ideas to a piece of work which was beyond you or your team's roleDeliver Results: Tell us about a time when you planned, monitored and delivered a SMART (Specific, Measurable, Achievable, Relevant and Time-bound) work objective to the standard required