Intensive Family Support Worker, Part time 30 hours/wk

Leicester, Leicestershire
£26,848 - pro rata
02 Oct 2017
15 Oct 2017
Contract Type

Intensive Family Support Worker, Part time 30 hours/wk


  • To work in partnership with families who are experiencing challenging situations / circumstances, in their homes and in the wider community, in order to achieve positive outcomes for the whole family.
  • To be committed to working in a whole family way through the development of effective relationships with parents and their family members using strength based approaches to help, motivate and encourage behaviour change that will lead to a positive difference to people's lives
  • To work in partnership with other relevant agencies and assist families to access, build and maintain effective relationships with them
  • To improve outcomes for Leicestershire families and children


  • Level 3 qualification in a relevant subject, e.g. social care, health or childcare or substantial experience in providing direct support to families that clearly demonstrates the experience, skills, competencies and knowledge outlined below
  • Experience of providing direct support in the home to children and families with complex needs which may include mental health, offending, substance misuse, domestic violence and abuse and / or educational issues
  • Experience of identifying and delivering appropriate based interventions e.g. solution focused brief therapy, the Freedom Programme, parenting programmes, brief intervention, Cognitive Behavioural Therapy, motivational interviewing
  • Experience of working with issues of conflict and confrontation and an ability to diffuse difficult situations
  • Experience of working in a multi-agency environment
  • Experience of carrying out assessments, support planning, formulating action plans and reporting outcomes
  • Knowledge and awareness of issues which may have an impact on the lives of families such as domestic violence and abuse, mental health difficulties, substance misuse, poverty, housing
  • An understanding of the impact of discrimination on the lives of those from minority ethnic communities and others that experience social exclusion, and an ability to work with people from diverse backgrounds
  • Understanding go, and compliance with, information sharing protocols and confidentiality
  • Ability to work proactively, persistently and persuasively with families who may not be willing to engage with services using a range of techniques that encourage active participation
  • Understanding the importance of recognising that change is often incremental and that it needs to be coordinated and sustained through empowering support if outcomes are to be improved
  • Use of positive whole family approaches to build on parent, family and child strengths and develop resilience, self-reliance and independent action
  • Ability to work within boundaries of responsibility and consequences whilst providing hands on practical and therapeutic support
  • Ability to demonstrate initiative and commitment to operate with minimal supervision in supporting families
  • Ability to motivate and inspire colleagues from a range of agencies to work together in the best interests of families, service providers and the wider community
  • Ability to understand and practice appropriate and legal information sharing within and between agencies and the family
  • The importance of being persistent and consistent in applying interventions
  • Excellent written and oral communication skills including the ability to produce reports, maintain records and provide data for monitoring purposes
  • Proven ability to recognise Child Protection issues and Safeguarding practice

 This post is the subject of a DBS enhanced check for a regulated activity