Enterprise Administrator - Part-time

Recruiter
Location
London (Central), London (Greater)
Salary
£22,425 to £25,000 pro rata dependent on experience
Posted
05 Oct 2017
Closes
16 Oct 2017
Contract Type
Permanent

15-18 hours per week – exact days and hours to be agreed

Reporting to Regional Enterprise Manager

Based in Elephant & Castle (but some travel within London required)

Salary: £22,425 to £25,000 pro rata dependent on experience (15 hours per week)

12-month initial fixed contract (with potential for extension or permanent position)

Tree Shepherd is a ground-breaking social enterprise that works within some of the country’s most deprived communities, helping people transform where they live from places of neglect into places of opportunity. We bring entrepreneurial individuals together in a shared, collaborative learning environment, enabling them to gain confidence, set up a business, start trading and ultimately employ other people.

We run adult learning courses for people who are starting their own business; we offer support and guidance to local businesses through our regular face-to-face business clinics; we broker trading opportunities at street markets and events to give our entrepreneurs real world experience of exhibiting, buying and selling; we create enterprise support networks that help members to share knowledge, collaborate and ultimately win contracts. We are also involved in working with micro and small businesses who face considerable challenges from redevelopment in their area.

The Enterprise Administrator will have a varied role, providing administrative support to the team, which includes the Chief Executive and the Regional Enterprise Manager. The role will include direct liaison with the entrepreneurial individuals we support. It will also include the use of Salesforce – the Customer Relationship Management (CRM) tool which Tree Shepherd uses to track client engagement and social impact.

The main duties are as follows:

Enterprise support

  • Arranging and managing one-to-one business advice clinics
  • Managing the rotas of our business advisors
  • Liaising with clinic attendees and following up as required

Event logistics

  • Supporting the REM to organise Tree Shepherd events:
  • Co-ordinating venues (e.g. bookings, health & safety, access, catering, facilities)
  • Co-ordinating trade events (e.g. Lambeth Country Show, Small Business Saturday etc)
  • Attending events to support with registration/logistics

Data management and evaluation

  • Working with the REM to manage Tree Shepherd’s impact reporting
  • Assisting colleagues to utilise Salesforce effectively
  • Data entry/query resolution on Salesforce
  • Setting up and running Salesforce reports
  • Collecting and analysing data from current and previous clients
  • Supporting the production of Tree Shepherd’s annual Impact Report

 

Office administration

  • Ordering stationery, ensuring TS offices and facilities are clean and well maintained and supplied
  • Creating and electronically distributing promotional leaflets and emails
  • Answering general office telephone, email and in-person enquiries
  • Providing general support on invoicing and overseeing petty cash
  • Internet research and collating files and supporting documents for funding bids/proposals to support the Head of Development & Delivery and Regional Enterprise Manager

Person specification

  • Accurate attention to detail and following through on tasks to completion
  • Some knowledge and experience of using Salesforce and a clear interest in data management and social impact reporting
  • Confident user of Word, Excel, Outlook and web-based programmes
  • Flexible in style and open to occasionally working different hours and in different locations to meet business needs
  • Able to work effectively with a wide variety of clients, beneficiaries and stakeholders, including individuals with additional support needs
  • Strong oral and written communication skills
  • Interest in the social enterprise and/or employment support sector

If you feel you have the right experience and skills, please apply with your CV and covering letter via the Apply method below.