Scheme Manager, Part time up to 27 hours per week

East London
Competitive with excellent benefits
09 Oct 2017
09 Nov 2017
Contract Type

Scheme Manager, Part time up to 27 hours per week

The Mercers’ Company is the Premier Livery Company of the City of London with a 700 year history and over 400 members. The Company’s core purpose is Philanthropy and funds its activities from its investments, mainly property in London’s West End and the City.

The Company is seeking to appoint an experienced Scheme Manager in one of its network of almshouses based in Stepney, East London.  The post holder will be responsible  for managing the day to day running of all aspects of the service, dealing with emergencies and overseeing the maintenance and security of the building.

The Role

  • Deliver a customer focused service to every resident helping them maintain their tenancy, access housing services, use technology and sign posting to other service providers
  • Monitor and report any breaches of tenancy agreements, dealing with complaints and tenancy disputes
  • Carry out a regular building review, identifying elements of maintenance required, report repairs and arrange works, ensuring a high standard of cleanliness, safety and security.
  • Encourage wider community involvement with interesting and varied activities
  • Keep up to date with policies and procedures through personal and professional development and attending training and meeting as required

The successful candidate will have

  • Understanding of all aspects of housing management and a commitment to continuous improvement
  • Understanding of housing legislation and regulatory framework within housing
  • Experience with working with older people and knowledge of related services and benefits
  • Knowledge of dealing with safeguarding issues to ensure alerts are made efficiently and sensitively
  • Ability to work independently and to act on own initiative
  • Good administrative, organisational and communication skills

If this is of interest please apply with your CV and covering letter via the application method below.

Apply for Scheme Manager, Part time up to 27 hours per week

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