EMC Performance & Change Manager, Open to flexible working

Brentford (City/Town), London (Greater)
24 Apr 2021
24 May 2021
Contract Type

The Performance and Change Manager will lead all efficiencies programmes focusing on Warehouse and Distribution service and costs performance in full alignment with Supply Chain Leads (ultimately accountable for P&L and Service delivery) and Supply and Demand objectives, and will work closely with the Supply and Demand group, Central functions and Commercials to define and deliver key transformational changes supporting the supply chain optimisation in Emerging Markets, and will lead / and-or regional Cost to Serve reductions

The Performance and Change Manager's primary scope will focus on the region (being either West, Export, Central, India, East or China) but she/he will also take responsibility for specific activities, improvement projects for the full Emerging Market region. Typically, the role is focused on medium to long term (3 months +) change initiatives (i.e. no routine operational responsibilities)

The output of the role will support delivery of key metrics: OTIF, Financial plan, Saving targets, Product integrity and People safety.

Education & Experience Required

  • Min 10 years' experience in Supply Chain / Logistics ideally in Pharma / FMCG environment.
  • Experience in Project Management
  • Experience in Developing countries
  • Strong leadership, influencing and remote management capabilities
  • Finance / Trading Partner experience

Skills Required

  • Strong understanding of Distributor models and Import / Export regulations across geographies
  • Understanding of political/economic/financial processes and able to construct business proposals and implementation plans.
  • Understanding of QMS, EHS, GDP policies
  • Proficient in Risk Management
  • Ability to provide strategic advice as well as operational solutions
  • Ability to navigate through complexity and find solutions
  • Strong problem-solving skills which demonstrate understanding of business
  • Experience in Project management of complex, cross functional initiatives
  • Strong interpersonal skills with ability to influence at all levels in the organisation
  • Ability to work cross-functionally within GSK but also outside with External Partners to ensure GSK Supply Chain remains competitive in the industry benchmark
  • Show courage and drive to conclusion via fast decision making
  • Ability to work effectively in a highly matrix organisation across geographies and cultures
  • Track record in providing high degree of reliance, accountability and added support to the business managers

Key Responsibilities

  • Create / Lead / Execute Regional / EM transformation plans
  • Create and deliver Cost to Serve reduction pipeline in alignment with financial plans
  • Lead continuous improvement programmes and ensure KPIs / visual controls are aligned to SC objectives
  • Develop business cases / task forces for change and improvement initiatives
  • Deploy standard Supply Chain (Supply & Demand / Warehouse & Distribution) WoWs and governance
  • Define training requirements and embed capabilities, GPS and E2E culture
  • Lead / Support cross regional / functional programmes
  • Interface and connect across regions and functions to develop strategic and innovative solutions and leverage pockets of expertise
  • Support EM SC data analytics and digitalisation
  • Support business initiatives as required by Regional Supply Chain Lead / Regional Commercial Leadership

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