28 Apr 2021
05 May 2021
Contract Type

Showroom Host - Lexus Guildford

* Part time - 22.5hrs

* Wednesday 1pm - 6pm

* Thursda & Friday 8am - 6pm

The Role

As a Showroom Host you will deliver an incredible customer service experience to all who enter the Retail Centre. As a Showroom Host you will build rapport with our customers, establish their needs quickly in order to create a bespoke service for them. Our Receptionists are our Brand Ambassadors, reflecting the brand image and standards in everything they do.

Main Responsibilities

To be a success in this role, you will have

* Excellent communication skills, both written and verbal
* IT literacy
* Incredible customer service skills
* The ability to multi task and work under pressure
* A friendly and approachable manner

The Ideal Candidate

* Meet & Greet Customers & Visitors and provide suitable refreshments
* Answer and manage telephone system
* Accurately record calls & visits and relay messages in timely manner
* Some invoicing & filing may be required
* Manage customer waiting area and showroom - customers & housekeeping


As a Receptionist will receive a competitive salary, we also offer great benefits including:

* 22 days holiday, rising to 25 after 5 years
* Company pension scheme
* Life assurance
* Discount gym membership
* Vehicle purchase discount
* Employee Advantage - retail discounts with over 3000 retailers
* Cycle to work scheme

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