Global Demographic and Diversity Lead, Open to flexible working

17 May 2021
13 Jun 2021
Contract Type

Your Responsibilities:

Significant health disparities persist across different demographic groups evidence by worse incidence rates or outcomes in many chronic or communicable diseases. In this context, we also see the proportion of women, elderly, pediatric and racial/ethnic minorities included in industry-sponsored trials not reflective of the prevalence of disease in the underlying population. Despite an increased focus on opportunities in this area, industry still fails in highlighting differences in drug metabolism, variability in responses and safety amongst different clinical trial subpopulations. Ignoring diversity in a population is a missed scientific opportunity to fully understand the factors that lead to disease, health and differential treatment responses.

As the Global Demographic & Diversity Lead supported by the matrix team, you will leverage existing internal resources, programs and partnerships to shape, drive forward and execute the clinical recruitment and patient engagement strategies for improving the diversity of patients included in clinical trials.

Key attributes include demonstrated ability to input to and influence studies/projects through operational expertise and demonstrated excellence in stakeholder management. This job requires strategic thinking, solution-finding, and agility as evidenced by flexibility, adaptability to change, curiosity, and ability to lead and drive change. Broad understanding of the pharmaceutical industry and the clinical development process and GSK company policies. Ability to establish and build internal and external relationships at all levels in a highly dynamic and matrixed environment. Highly developed communication skills appropriate to the target audience, promoting effective decision-making where necessary. Excellent influencing and negotiation skills

Essential behaviours valued include:

Continuous improvement and learning, effectiveness at building networks of partners and stakeholders, and ability to lead and inspire others. A track record of applying experience and judgement towards project decision-making, effective peer review, and shared learning is essential .


This position may contribute to individual studies in addition to project level activities, as appropriate, including contribution for feasibility and enrolment of multiple studies, programs, or groups of programs from multiple therapy areas .

Key responsibilities include:

  • Collaborate with cross function teams (e.g. Epidemiology, Ethnopharmacology, Clinical Sciences, Clinical Operations and LOC) and senior stakeholders across the enterprise to educate and operationalize the Clinical Trial Diversity cross functional framework, drive accountability and responsibilities of respective tools
  • Develop and implement an internal communication campaign to convey background info on variability of drug responses and safety, health disparities
  • Oversight of vendor relationships
  • Build an external engagement plan, awareness campaigns, liaise with external stakeholders (regulators, PAGs, Medical Association, Investigator Networks) and provide representation within selected collaborative programs, initiatives and conferences.
  • Build trust with patient advocacy groups and community organizations with a focus on health disparities.
  • Generate patient insights to reduce trial burden and barriers
  • Oversee and organize development and deployment of external facing toolkit
  • Create and maintain a repository of best practices on CTD and share across the enterprise.
  • Identify metrics to measure value and impact of CTD initiatives along with quarterly milestones for achievements
  • Train cross functional team members on processes and background

Why you?

Basic Qualifications:

We are looking for professionals with these required skills to achieve our goals:

  • Bachelor's in Health or Business or equivalent
  • 10 years of experience within the pharmaceutical industry

Preferred Qualifications:

  • Ph.D. in health or business
  • Develop and implement strategy, connect, educate and share best practices for business improvement.
  • Ability to manage high pace complexity and excellent communication skills.
  • Effective at developing others and maintaining collaborative relationships that enhance productivity

Specialized Knowledge:

  • Broad understanding of the pharmaceutical industry and the clinical development process
  • In depth knowledge of either study management or data management and knowledge of essential regulatory guidelines worldwide and GSK company policies.
  • Ability to establish and build internal and external relationships at all levels in a highly dynamic and matrixed environment.
  • Highly developed communication skills appropriate to the target audience, promoting effective decision-making where necessary, excellent influencing and negotiation skills.
  • Genuine interest, understanding and motivation to address the multifaceted challenge of Clinical Trial Diversity
  • Proven inspirational and entrepreneurial leadership in a matrix environment.
  • Empathic and credible leader with strategic thinking and excellent communication skills
  • Influencing and networking skills with the ability to navigate complex enterprises and manage multiple senior stakeholders
  • Direct experience working with external diversity focused organizations and working groups such as patient organizations, academic institutions, regulatory working groups, consortia will be valued.

Why GSK?

Our values and expectations are at the heart of everything we do and form an important part of our culture.

These include Patient focus, Transparency, Respect, Integrity along with Courage, Accountability, Development, and Teamwork. As GSK focuses on our values and expectations and a culture of innovation, performance, and trust, the successful candidate will demonstrate the following capabilities:

  • Operating at pace and agile decision-making - using evidence and applying judgement to balance pace, rigor and risk.
  • Committed to delivering high quality results, overcoming challenges, focusing on what matters, execution.
  • Continuously looking for opportunities to learn, build skills and share learning.
  • Sustaining energy and well-being .
  • Building strong relationships and collaboration, honest and open conversations.
  • Budgeting and cost-consciousness.

GSK is an Equal Opportunity Employer and, in the US, we adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, colour, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.

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