Senior Welfare Rights Adviser, Open to flexible working - homeworking available
Starting salary: £37,638
Job Level and Salary range: Level 4, Zone 1; £37,638 - £43,659 per annum
Work Location: 5 Pancras Square, London, N1C 4AG with remote working arrangements available
Hours per week: 36 hours per week
Contract Type: 12 month fixed term/Secondment
Closing Date: Sunday 13 June, 23:59
Interviews to be held: 23rd and 24th June 2021
Alternative flexible working options available
Camden is building somewhere everyone can thrive, by making our borough the best place to live, work, study and visit. Because, we’re not just home to the UK’s fast-growing economy. We’re home to the most important conversations happening today. And we’re making radical social change a reality, so that nobody gets left behind. We have an opportunity for a Senior Welfare Rights Adviser to join our service and make a real difference to the lives of our residents.
About the role
We are currently seeking a dedicated and highly motivated Welfare Rights Adviser to provide specialist welfare rights advice, information and casework management service to Camden residents. You will be required to interview clients in their own homes, at the office or other community buildings and via telephone and video calls as required.
Within this role the successful post holder will increase benefit income for clients by helping them to claim social security benefits, universal credits, grants and provide representation at tribunal. The successful post holder will also support colleagues across the council through coaching, training and providing advice; and help us award crisis grants to residents.
You will need to have an awareness of the needs of socially excluded groups and people living on low income, an awareness and knowledge of the principles of record keeping in the context of benefits advice and ability to provide training. This post can be challenging and varied but very rewarding, knowing that you can make a difference to vulnerable members of our community and in supporting colleagues.
Experience of providing welfare rights advice and assisting in helping clients claim the full range of benefits and carry out benefit checks is essential to the role. You will have good knowledge and understanding of social security law and other related legislation and have the ability to transfer skills and represent clients in a tribunal setting, paper or oral hearing
Received training from a known Independent Welfare rights trainer or welfare rights organisation and or gained expert knowledge from developing welfare rights skills from a previous role.
You will require excellent communication skills at all levels including IT as you will work with a range of computer packages, demonstrate excellent organisational skills and the ability to work independently, prioritise work as appropriate and manage a busy and demanding workload.
This role is subject to an Enhanced DBS check.
Working for Camden
We’re ready to welcome your ideas, your views, and your rebellious spirit. Help us redefine how were supporting our residents, and we’ll redefine what a career can be. If that sounds good to you, we’d love to talk.
For further information and to submit your application please click 'Apply'.