Caseworker x5, part time and full time options

Birmingham, West Midlands
£26,124 - £30,734 per annum plus benefits (pro rata for part time posts)
03 Jun 2021
14 Jun 2021


Location: Birmingham

Salary: £26,124 - £30,734 per annum plus benefits (pro rata for part time posts)

Hours: Full or Part Time

Contract: Fixed Term Contract

Within the Birmingham office, the General Dental Council (GDC) have a number of career-enhancing opportunities for Caseworkers to develop and further their investigatory and case management skills across Fitness to Practice (FtP) cases. These fixed term contract posts offer excellent potential to increase your expertise within a regulatory sector whilst making a worthwhile contribution to patient safety.

The work of the Fitness to Practise team is vital in ensuring public confidence in the dental sector. We investigate concerns of shortcomings in conduct or competence where patients may be at serious risk. When appropriate we take action to mitigate that risk.

Caseworkers play an essential role managing specific activity within cases right through to successful resolution, ensuring that sensitive information is managed securely in line with departmental policy. There is a busy and varied caseload across the team and caseworkers are expected to progress cases in a timely fashion, deliver excellent customer service and will deal with a range of external organisations in a supportive environment.

About you:

Successful candidates will have experience in managing cases using excellent oral communication and customer service skills and accurate record keeping. The ability to write concisely, identify key issues and make recommendations supported by strong arguments is essential. If you have a proven track record in managing sensitive or confidential information, either in a regulator sector or a similar environment we would like to hear from you.

The people we interact with daily are incredibly diverse and we know how much of an asset empathy is to the way we operate. Your skills and expertise in equality and diversity, either as lived-in experience or as an ally, will be incredibly helpful in adding to the effectiveness of the team.

About the General Dental Council (GDC):

Our purpose is to protect the public by regulating dental professionals in the UK. All dentists, dental nurses, dental technicians, clinical dental technicians, dental hygienists, dental therapists and orthodontic therapists must be registered with us to work in the UK. The support and experience of our dedicated and highly focused teams is invaluable.

Our people matter, we are committed to providing a working environment that embraces and values diversity and inclusion by recruiting and strengthening our teams with team members from different backgrounds, life experiences and viewpoints. Equality and diversity are not just words, they are what makes our teams strong and able to deliver. We want to be champions of diversity and to have a sense of belonging in the workplace, where everybody has the chance to contribute and to share what is important to them.


To reward you for your hard work and commitment, we offer an attractive benefits package that includes a generous pension scheme and 25 days’ annual leave (pro rata) plus bank holidays.

How to apply:

For a full job description, including the competencies you will be assessed on in your application, please click the apply button. 

5 positions are available:

  • 3 x 12-month fixed term contracts (2 x full time and 1 x 0.5 FTE)
  • 1 x maternity cover until 31st October 2021 (0.6 FTE)
  • 1 x fixed term contract until 30th June 2022 (full time)

Please state whether you are applying for a full-time or part-time role in your cover letter.

Closing date: 23:59 on 14th June 2021

The GDC is committed to equality and diversity. We encourage and support the recruitment, retention and career development of people from as wide a range as possible of ethnic, cultural and social backgrounds.

Please no agencies unless instructed otherwise