Empower Business Manager (Consumer Healthcare), Open to flexible working

Weybridge, Maidenhead
22 Jul 2021
09 Aug 2021
Contract Type

GSK's Consumer Healthcare business is now looking to recruit a capable Empower Business Manager to work globally across the Consumer Health (CH) Quality Digital Organisation. The role reports to the Tech Systems Quality Lead (the business owner for the LIMS system) and sits within the wider CH Laboratory Systems team. The team works to support the global LIMS (Laboratory Information Management Systems) to support our complete range of Consumer Healthcare products (including Oral Health, Pain, Respiratory and Wellness).

Job Purpose:

As the Empower Business Manager, you will be the recognized expert for Empower within the Consumer Healthcare function for the Empower chromatography data systems (CDS). The role is responsible for ensuring the Empower operating model is compliant to QMS and Regulatory requirements and for ensuring the system functionality is continuously evaluated and improved to meet business requirements. An element of the role extends to achieving standardized ways of working for all CH sites and you will also be instrumental in defining (and supporting) the Empower requirements for Consumer Healthcare (New Company - to be launched in 2022) and for providing direct central support to the manufacturing sites.

Summary of key responsibilities:

  • Providing guidance and leadership in resolving problems and incidents (minimizing / avoiding adverse business impact).
  • Developing, agreeing and maintaining global system processes for Empower.
  • As Empower process expert, you will ensure relevant training (including materials) are available to users (ensuring that Training material are updated as required).
  • Ensure Empower deployment meets Quality business and compliance requirements.
  • Provide expert advice and support to CH sites (on the Empower business processes) to support the CH Quality/Tech Strategy (achieving consistent application of business processes/systems and sharing best practice).
  • Ensuring project risks are raised in a timely manner and act upon outcomes to identify and deliver improvements / resolve issues.
  • Act as Author for Empower CH GSOP (Global Standard Operating Process), ensuring changes / updates are captured accurately.
  • Engage with (and mentor) lead-users at site-level to ensure effective knowledge transfer for Empower.

Location: This role is a global role and will require some flexibility in working-hours from the successful applicant (supporting different time-zones). Ideally you will be based at one of GSK's Consumer Healthcare sites, but we are happy to consider alternative locations for the right person.

About You:

The role is responsible for driving our global approach to Empower across our Consumer Healthcare business. You will be degree-qualified in a suitable scientific discipline (eg; Biology, Chemistry, Pharmacy) and have experience in manufacturing and quality operations. An understanding of key lab systems and day-to-day operations of a Quality Control (QC) lab is also required. Knowledge/experience of LIMS packages is also required (ideally your experience will be with Empower).

The ability to communicate with senior internal and external stakeholders is also required as you will need to work with a wide-range of people at different levels within the company. It is important in this role that you drive common-objective thinking, with a complete focus on providing business solutions.

CLOSING DATE for applications: Monday 9th of August 2021 (COB).

When applying for this role, please demonstrate on your CV how you meet the competencies for this role. The information that you provide in your CV will be used to assess your application.

About GSK:

At GSK, our mission is to improve the quality of human life by enabling people to do more, feel better and live longer. Our three world-leading businesses research and deliver innovative medicines, vaccines and consumer healthcare products. We need a talented and motivated workforce to deliver against our strategy. To achieve this, we strive to attract the best people and to create an environment that empowers and inspires. 

Basic Qualifications:

  • Relevant Empower / LIMS experience.
  • A degree in a relevant scientific discipline.
  • Experience/understanding of laboratory testing activities and the workings of a lab on a day-to-day basis.

As a company driven by our values of Patient focus, Transparency, Respect and Integrity, we know inclusion and diversity are essential for us to be able to succeed. We want all our colleagues to thrive at GSK bringing their unique experiences, ensuring they feel good and to keep growing their careers. As a candidate for a role, we want you to feel the same way.

As an Equal Opportunity Employer, we are open to all talent. In the US, we also adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class*(*US only).

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

As you apply, we will ask you to share some personal information which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.

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