Business Support Officer, Open to flexible working

Camden, London (Greater)
£29,359 per annum
26 Jul 2021
06 Aug 2021

Starting salary: £29,359

Work Location: 5 Pancras Square, London, N1C 4AG

Hours per week: 36 hours per week

Contract Type: 12 Month Fixed Term/Secondment, Full time, 36 hours per week

Closing Date: Friday 06 August 2021, 23:59

Interviews to be held: Week commencing 16th August 2021

Alternative flexible working options available/open to discussion

Camden - Just Go For It

Camden is changing on the inside to make life better for everyone. Because we’re not just home to the UK’s fast-growing economy. We’re home to the most important conversations happening today. And we’re making radical social change a reality, so that nobody gets left behind. As a Business Support Officer you will support and enable services to deliver for the citizens of Camden in an efficient and effective way.  

The role

We have recently changed the way that we work so that we are more responsive to the needs of our customers and provide support that adds most value.  To help us deliver this, we require skilled Business Support Officers to join the service to provide professional, proactive, flexible and customer focussed business support service to the organisation

We are looking for individuals who are adaptable and have a willingness to perform the full range of activities undertaken by functions within business support.  To enable services to meet their strategic objectives, we are also looking for individuals that can quickly respond to changing needs and priorities.

All staff will be expected to provide a variety of administrative support to our services based at 5 Pancras Square and Crowndale Centre.  This role will focus on the delivery of one of our current priority areas by ensuring that we support services with system and database management; providing support with our records management function; and supporting with processing payments through established financial processes.

About You  

You will be experienced in provided excellent customer and administrative services in a fast paced, citizen-focused environment.  You’ll have the ability to develop good working relationships and demonstrate effective communication skills: written and verbal, with an ability to express issues in a clear and appropriate manner and work with a range of audiences.

You will be expected to show high levels of professionalism and be approachable, courteous, and helpful in the delivery of support. You will have the ability to work with minimum supervision, using problem solving skills and initiative to provide customer focused support service. 

You’ll also be able to work flexibly, balancing competing priorities and meeting deadlines whilst understanding the needs, timescales and deadlines of others. This role requires you to deal diplomatically and confidentially with a wider range of stakeholders internally and externally.  It also requires a level of resilience.

The ideal candidate will have experience of working closely with colleagues to identify areas for improvement.  You will be expected to embrace new technology to ensure that work is undertaken in the most effective and efficient way.

It is essential that you are educated to GCSE level or equivalent (to include Maths and English), and / or have an NVQ3 in Business Administration or similar.  You should be able to demonstrate that you have a thorough understanding of Microsoft Office (Outlook, Word, Excel), and that you have effectively used systems to input and extract information.

The post is generally office based with some home working and you may be expected to work at other sites and to provide cover for similar roles.

We’re ready to welcome your ideas, your views, and your rebellious spirit. Help us redefine our corporate services, and we’ll redefine what a career can be.

For further information and to submit your application please click 'Apply'.