Branch Support Customer Adviser, Part time

Mansfield, Nottinghamshire
£15,462 - £17,180 per annum, pro rata
13 Mar 2018
27 Mar 2018
Lloyds Banking Group

Branch Support Customer Adviser, Part time

Community Banking is the heart of our Business and you're the people who make it work. As our world moves faster with new technology and changing customer behaviour so too is our business changing.

As a Branch Support Adviser you will be employed on a 12 month fixed term contract working 15 hours a month, with the possibility to work up to a further 20 hours a month. Could this be the role for you?

You will be down to earth and approachable with your customers, taking time to get to know them informally, so that you can proactively and consistently deliver an excellent Customer experience. Acting without fuss, taking time to resolve queries, you will give your customer reassurance through the service you provide, making it straight forward to take their next step in life using some of our modern technology. Whether you're greeting customers at the welcome desk, serving them at the counter or working in any other area of the branch, you'll make the most of your talent - dealing with people and making it a rewarding experience.

You will be enthusiastic with a record of delivering great service, and be a team player working in partnership with branch colleagues to ensure your customer's needs are met. Your customers visit a variety of our branches and don't stop at the weekends. To ensure we are there for your customers we'll require your flexibility; working in a number of branches in the local area whilst being available to work every Saturday.

This is an exciting opportunity, enabling you to become part of a bigger team whilst engaging with your customers. Working across a number of branches will enable you to develop new relationships and build a network to support your future career. As a committed, dedicated member of our team you'll work across a variety of hours on a 4 week rota basis, Monday to Friday 8am - 6pm, and Saturday 8am - 5pm. If you like the sound of this job we'd love to hear from you and will do our best to facilitate working hours suitable to both you and the business, through our agile working arrangements.

If you take pride in building great customer relationships and are committed to helping your team be one of the best, this could be just the start of your career with us.

We are totally committed to investing in you. Right from the start, we'll give you excellent training and all the support you need so you don't need previous experience of finance or banking. You must be available for a 3 week period of paid induction training to successfully carry out the role.

So if, like us, you're passionate about keeping the customer at the heart of everything you do and helping to make your team a great place to work for our colleagues then we'd welcome your application. Simply click on the link to apply. Please bear in mind the vacancy may close early so don't delay in submitting your application.

Please note we advertise our full time salary which will be pro-rata for reduced hour working.

Join us because together, we make it possible. #Bankofthefuture

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