Future Opportunities in Deloitte’s HR Support Team, Shared Service Office

Milton Keynes, Buckinghamshire
13 Mar 2018
13 Apr 2018
Contract Type

Future Opportunities in Deloitte’s HR Support Team, Shared Service Office, Open to flexibility

What impact will you make?

The Opportunity

Actually, there’s plenty of them. As a professional services organisation we rely on our talented people to keep us at the top of our game. Taking good care of them is essential. Our award winning HR Teams within our Shared Services Organisation do exactly that. From answering simple questions to resolving complex cases, we’ve got our colleagues covered. As a significantly growing business, you can be certain whichever area of HR interests you the most, we’ve got plenty of opportunities on offer. Our doors are wide open, so come on in and let’s explore your options.

Role description

HR Help Desk

Our 16,000 UK and Swiss employees call the HR Help Desk about a range of issues important to them and their employment.  Pension, salary, holiday, healthcare – you name it, we hear it. We also hear from our managers within the firm and support them with any employee related HR enquiry they may have. In short, we are the ‘front line’ so you’ll need to build a rapport with your colleagues around the firm quickly and deliver results that exceed their expectations.


Shared Services Office, The Pinnacle, Milton Keynes.


Flexible shifts between 8.30am to 5.30pm, Monday to Friday.


HR Services

It’s a broad remit. With the right experience you can join any one of our specialist teams within  HR Services who support all elements of the Partner and employee lifecycle. Getting colleagues on board, looking after their health and wellbeing, advising managers and Partners across the firm on the best course of action, dealing with benefits - you name it, we do it.  Our Transactional Services, Lifecycle, Onboarding, HR Advisory teams all have one thing in common. They share a passion for delivering great results. 

Because at Deloitte, we think it’s what we do that makes the difference. Our culture is one of constant opportunity and growth, where our people thrive and are valued for the contributions they make. So, whichever career path you choose, we’ll encourage you to progress. We’ll even support you if you fancy a change in direction. After all, it’s your career. Where will you take it?


We are looking for:

  • Professionals with HR experience or a strong administrative background
  • Flexible multi-taskers. You’ll be working on multiple tasks at the same time so deadlines cannot phase you
  • Highly motivated individuals who are keen to learn and become specialists in their own right
  • Confident and professional communicators
  • Strong team players who take pride in their work and don’t shy from responsibility
  • Evidence of your ability to work seamlessly and collaboratively with colleagues at all levels
  • Excellent knowledge of Microsoft Excel, Word and PowerPoint
  • Preferably for Hire to Retire roles you will have gained, or be working towards, your CIPD (or equivalent) qualification 

You are here:

Internal Client Services (ICS) contributes to the success of Deloitte through six departments: Clients & Markets, Finance & Legal, Human Resources, IT Services, Property & Corporate Services and the Shared Services Organisation. There is no such thing as a ‘typical’ ICS person or job. The work we do is as varied as our people are diverse: administrators, artwork designers, accountants, advisors, audio-visual technicians, business analysts, building surveyors, bilingual secretaries. ICS teams are based across the UK, Switzerland and India, all sharing a common goal of providing outstanding support to Deloitte and its people.

About Deloitte

Our Purpose & Strategy

To make an impact that matters for our clients, our people and society - defines who we are and what we stand for. Our purpose provides the foundation for our strategy and our aspiration to be the undisputed leader in professional services: this is not about size, it's about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent.

How will this role make an impact that matters with Deloitte?

To be considered for a role in HR at the Shared Services Organisation, follow the link to complete our online application form. The next stage will be for us to call you to learn more about you and your career. If we think we’re the right place for you, we’ll invite you in to meet us face to face - it’s a great chance for us to learn more about each other.

What do we do?

Deloitte offers Global integrated professional services that include Audit & Assurance, Risk Advisory, Tax, Consulting and Financial Advisory. Our approach combines intellectual leadership, industrial expertise, insight, consulting & problem solving capabilities, technology revolutions and innovation from multiple disciplines to help our clients excel anywhere in the world.

What do we value?                   

At Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service.  We value difference, with respect at the heart of our inclusive culture, and we support agile working arrangements. Hear from some of our people already working at Deloitte in agile ways. We are proud to have received a Best for All Stages of Motherhood special award in 2016 as a Top Employer for Working Families.

Deloitte LLP is a limited liability partnership registered in England and Wales with registered number OC303675 and registered office at 2 New Street Square, London, EC4A 3BZ. Deloitte LLP is the United Kingdom affiliate of Deloitte NWE LLP, a member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities.

Requisition code: 147841