Senior CRM Transformation Programme Manager, Open to flexibility

Bishopsgate, London (Greater)
28 Mar 2018
08 May 2018
Contract Type

Senior CRM Transformation Programme Manager - Full time role but flexible hours and some home working considered

Job Description Summary:

The time you spend outside of work helps shape what you can bring to our firm. We value the commitments you may have outside of work and will consider all flexible working applications.

Come and think independently with an organisation that’s doing the same. We’re determined to help shape a Vibrant Economy in the UK and beyond. It’s why we empower our people to bring new ideas to the table and take the lead in driving them forward. It’s invigorating. It’s inspiring. It’s creating opportunities every day for our clients, our business, and everyone here. So bring your passion, ambitions and ideas, and together, let’s make change happen.

Our Brand, Marketing and Communications experts help win and generate business; protect and develop our brand; provide representation in the media and support all areas of our business through CRM, digital and social. You’ll be part of a small, super friendly and agile CRM team who provide key support and expertise to a wide range of internal teams across our firm. Your work will contribute to the bigger picture and you’ll enjoy impacting on the success of our firm and shaping a vibrant economy.

The main focus of this exciting new role is to lead, enable, and manage the transformation programme and upgrade of our CRM platform.

Job Description:

Who we're looking for:

Passionate about supporting, advising and helping businesses achieve their potential, you’ll be someone who wants to make a difference and shape your career and a Vibrant Economy. You’ll have strong stakeholder and change management skills and a proven experience of working with CRM platforms to support business development, client service and marketing activity in a professional services/B2B organisation. With previous experience of CRM platform deployment and configuration, you’ll have outstanding analytical skills, strong programme management expertise as well as the ability to clearly communicate complex processes and issues to a range of audiences and build strong relationships.

You must also share our CLEARR values – Collaboration, Leadership, Excellence, Agility, Respect and Responsibility.

We’re looking for people who have a strong connection with and share our core beliefs:

  • Profit with a purpose that leads to a sustainable business
  • We create sustainable value for our clients
  • We are better together
  • Our CLEARR values underpin all we do
  • We never compromise on quality

Valuing you

Your personal development plan will help you grow your skills. And you’ll be able to shape your career within your team or by moving across our business or going on secondments in the UK and across our global network of member firms. You’ll also enjoy a competitive salary and a flexible benefits package designed to meet your individual needs.

Becoming a shared enterprise

Our unique culture is built around collaboration. Everybody here plays their part. Over the past few years we’ve been making big changes – moving towards becoming a shared enterprise. We share ideas. We share responsibility. We share the rewards. Put simply, we’re better together.


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