Regional Housing Administrator

Recruiter
Clarion Housing Group
Location
Norwich
Salary
£Competitive
Posted
12 Oct 2021
Closes
19 Oct 2021
Contract Type
Permanent

 

We're recruiting for a Regional Housing Administrator on a fixed term basis to join our team in Norwich. You'll be responsible for delivering a highly customer-focused, effective and efficient regional administration service to our Neighbourhood Team.

You'll be required to report any communal repairs to contractors, maintaining relevant records, and action gas safety processes, liaising with contractors and raising Purchase Orders. We'll look to you to maintain garage tenancy records, process lettings and terminations maximising income collection and liaising with colleagues on inspections.

Your other responsibilities will include:

  • Monitoring, recording and processing estate inspections and zoning information

  • Assisting in arrangements for local community and resident involvement meetings and events

  • Producing routine letters, reports and other documents from standard templates

You'll already have previous experience in a customer service environment and a demonstrable commitment to delivering excellent customer service. You'll be able to write clear, accurate and concise records, often analysing data from a variety of sources and be able to prioritise your busy workload as required.

What you can expect from us

Here at Clarion we're dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle. As standard we offer;-

  • Competitive salaries that are benchmarked regularly against current market rates

  • Initial 25 Days annual leave (plus bank holiday), increasing to 30 days after 3 years' service.

  • A flexible benefit scheme tailored to you, inclusive of dental insurance, restaurant card, cycle to work; we also give you 1% of your salary to spend on whichever approved benefit you like!

  • Matched pension contributions of up to 7.5%

  • Flexible and agile working for the majority of our employees

Other perks

  • Company Bonus Scheme

  • Eye care vouchers

  • Holiday trading scheme allowing you to buy and sell leave

  • Free counselling and legal advice scheme for you and your family

  • Interest free loans for season ticket and study leave

Our commitment to equality and diversity means that we are keen to help you maintain a healthy work-life balance, including but not limited to part-time working and job share, enhanced maternity, adoption and paternity leave, and compassionate leave.

We're seeking motivated people with excellent IT, numeracy and communication skills; if this sounds like you we look forward to hearing from you.

Closing Date: Monday 25th October 2021 at midnight

For further details on this vacancy, please click 'apply' or visit our website.

 

In the event that we receive a high volume of applications, we reserve the right to close this advert early.

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in the UK for the duration of your employment.

Diversity and Inclusion

We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks.

We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.