Future Opportunities in Deloitte’s HR Support Team, Shared Service Office
Future Opportunities in Deloitte’s HR Support Team, Shared Service Office, Open to flexibility
Actually, there’s plenty of them. As a professional services organisation we rely on our talented people to keep us at the top of our game. Taking good care of them is essential. Our award winning HR Teams within our Shared Services Organisation do exactly that. From answering simple questions to resolving complex cases, we’ve got our colleagues covered. As a significantly growing business, you can be certain whichever area of HR interests you the most, we’ve got plenty of opportunities on offer. Our doors are wide open, so come on in and let’s explore your options.
HR Help Desk
Our 16,000 UK and Swiss employees call the HR Help Desk about a range of issues important to them and their employment. Pension, salary, holiday, healthcare – you name it, we hear it. We also hear from our managers within the firm and support them with any employee related HR enquiry they may have. In short, we are the ‘front line’ so you’ll need to build a rapport with your colleagues around the firm quickly and deliver results that exceed their expectations.
It’s a broad remit. With the right experience you can join any one of our specialist teams within HR Services who support all elements of the Partner and employee lifecycle. Getting colleagues on board, looking after their health and wellbeing, advising managers and Partners across the firm on the best course of action, dealing with benefits - you name it, we do it. Our Transactional Services, Lifecycle, Onboarding, HR Advisory teams all have one thing in common. They share a passion for delivering great results.
Because at Deloitte, we think it’s what we do that makes the difference. Our culture is one of constant opportunity and growth, where our people thrive and are valued for the contributions they make. So, whichever career path you choose, we’ll encourage you to progress. We’ll even support you if you fancy a change in direction. After all, it’s your career. Where will you take it?
Your work, your choice
How long does impact take? How long is a piece of string? How many seconds does a solution contain? How can we possibly tell? After all, impact can be huge or small. Immediate or years in the making. At Deloitte we believe the best impact is the value we add, not the hours we sit at our desk.
We, therefore, carefully consider agile ways of working, both formal and informal, that allow for the best impact for our people and our clients. If the working pattern you are looking for is not specifically indicated below, we are happy to discuss alternative arrangements.
Location: Central Milton Keynes
Suggested work pattern: Fixed term/Permanent full time. Agile working options available.
Your professional experience
We are looking for:
- Professionals with HR experience or a strong administrative background
- Flexible multi-taskers. You’ll be working on multiple tasks at the same time so deadlines cannot phase you
- Highly motivated individuals who are keen to learn and become specialists in their own right
- Confident and professional communicators
- Strong team players who take pride in their work and don’t shy from responsibility
- Evidence of your ability to work seamlessly and collaboratively with colleagues at all levels
- Excellent knowledge of Microsoft Excel, Word and PowerPoint
- Preferably for Hire to Retire roles you will have gained, or be working towards, your CIPD (or equivalent) qualification
Your service line
Internal Client Services
At Deloitte, we’re all about collaboration. And nowhere is this more apparent than among our 2,000-strong internal client services team. With our combined specialist skills, we provide all the essential support and advice our client-facing colleagues need, right across the firm. We impact every area of our business, every day. From solving IT issues quickly and efficiently, to ensuring our people get the best possible training, to guiding colleagues on their tax and pensions. From our centralised hubs in Milton Keynes and Cardiff, we live, breathe and deliver the Deloitte experience.
Our Purpose & Strategy
To make an impact that matters for our clients, our people and society - defines who we are and what we stand for. Our purpose provides the foundation for our strategy and our aspiration to be the undisputed leader in professional services: this is not about size, it's about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent.
What do we do?
Deloitte offers global integrated professional services that include Audit & Assurance, Consulting, Financial Advisory, Risk Advisory and Tax Consulting. Our approach combines intellectual leadership, industrial expertise, insight, consulting & problem solving capabilities whatever the role, technology revolutions and innovation from multiple disciplines to help our clients excel anywhere in the world.
Beyond the UK: North West Europe within a Global firm
UK and Switzerland, Belgium, the Netherlands and the Nordics (Denmark, Finland, Iceland, Norway and Sweden) have combined to create a new Deloitte North West Europe firm on 1 June 2017. This is to support our aspiration to be the undisputed leader in professional services and to increase our global influence and lead in EMEA.
A broader geographical shape will create new career development opportunities, helping us develop the very best talent across the region and the world.
What do we value?
At Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service. We value difference, with respect at the heart of our inclusive culture, and we support agile working arrangements. Hear from some of our people already working at Deloitte in agile ways. We are proud to have earnt a Top 10 place on the 2017 list of Top 30 Employers for Working Families and to have been in their Top 10 for seven consecutive years. Additionally we received the Working Families Best for All Stages of Motherhood special award in 2016.
Being a Leader at Deloitte
Cultural fit and purpose-led leadership is crucial for Deloitte. Our leaders always set the example and inspire their colleagues. They make quality time for people and take an interest in them. They know what matters to people - both inside and outside work – and value them as individuals; always finding opportunities to develop them while showing respect and appreciation.
We expect colleagues at all levels to embrace and live our purpose and our leadership culture by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters. We know leadership comes in all shapes and sizes, but we require five leadership imperatives from all of our people:
- We live our purpose: we act as a role model, embracing and living our purpose and values, and recognising others for the impact they make
- We develop talent: we develop high-performing people and teams through challenging and meaningful opportunities
- We drive performance: we deliver exceptional client service; maximise results and drive high performance from people while fostering collaboration across businesses and borders
- We believe positive influence can make an impact that matters: we influence clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people
- We move, together, towards a strategic direction: we understand key objectives for clients and Deloitte, aligning people to objectives and setting priorities and direction
Deloitte LLP is a limited liability partnership registered in England and Wales with registered number OC303675 and registered office at 2 New Street Square, London, EC4A 3BZ. Deloitte LLP is the United Kingdom affiliate of Deloitte NWE LLP, a member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities.
Requisition code: 147841