Business Analyst - Senior Consultant, Open to flexible working

London (Central), London (Greater)
22 Nov 2021
22 Dec 2021
Contract Type

New innovations and technologies are disrupting the business environment. Organizations that want to remain competitive must embrace innovation or risk being left behind. At EY, we help our clients solve large and complex end-to-end business transformation challenges through a combination of human-centred design thinking, business innovation and digital technology.

In Digital Engineering we shape, concept and build innovative solutions that address the most important issues and opportunities for our clients. Our consultants work in agile, cross-functional teams addressing some of most significant issues facing society today, such as transition to sustainable energy, digitisation of government, scaling high-growth businesses, exploiting the potential of AI, moving to a post-Covid world and improving wellness with digital healthcare.

The core capabilities of our team include:

  • Digital strategy, horizon scanning, and strategic planning. Working in combined teams with Business Designers, Researchers, Strategists, Industry and Functional Specialists, we develop a vision, roadmap and case for change to address fundamental issues facing our clients, such as “how can we grow?”, “how do we respond to disruption?” and “what can we do next?”
  • Digital technology delivery management. Using principles of lean start-up and agile, we manage large-scale delivery programmes that include custom software and SaaS solutions, using an ecosystem of EY, client and partner agency resources. We have a range of skills across programme management, solution architecture, product management, business analysis and delivery management,
  • Digital software engineering. Many of our solutions involve custom engineering of unique solutions and experiences created from modern web-scale technologies, such as HTML5, JavaScript, Micro-Services, Cloud Computing and Machine Learning.

As a technology specialist, EY offers you the opportunity to apply your skills in a highly strategic context, working on meaningful and impactful solutions that build a better working world. EY is a leader in Business Transformation services and the Digital Engineering team is a rapidly growing to enable us to deliver more of our technology work without needing to rely on ecosystem partners.  This is an exciting time and new joiners will have many opportunities to make their mark on the business and accelerate their personal and professional growth.

The opportunity

As a Business Analyst, you will define and deliver market-facing and digitally enabled products for our clients. Working within a cross-functional team, you will be responsible for understanding and analysing user and business needs. You will balance a user centred approach with a more pragmatic delivery focus to achieve measurable results for our client.

You will work alongside the team to help shape and build our business analysis and product management capability and market proposition by contributing to a range of practice development initiatives. As part of this growing team, you will get to help shape the innovative culture that makes EY such a great place to work.

Your key responsibilities

  • Analyse current services and processes and identify and implement opportunities to optimise these
  • Provide innovative recommendations to challenges that will meet users’ needs
  • Support the development of business cases for digital products
  • Support in the definition of new product requirements using a combination of requirements elicitation techniques - qualitative research, quantitative research, stakeholder workshops, current state analysis, competitor research, etc.
  • Work with the delivery team to define well thought-out user stories
  • Work with the development team to ensure that the stories are implemented effectively and deliver the user needs
  • Use mapping tools to create customer journeys and process flows
  • Assess the impact, risks and benefits for various requirements and proposed solutions
  • Work with the testing / QA team to develop test cases and support quality assurance to ensure that completed stories are accepted by the product manager

Skills and attributes for success

  • Understand how to interpret customer/business needs and translate them into requirements and user stories
  • Creative, high energy and high impact, with the ability to inspire innovation and build consensus on new products and services
  • Broad understanding of digital and customer-led change activities across finance, research, service design, process, operating model, technology, marketing and user experience
  • Excellent organisational skills as well as the ability to multitask on various projects in a fast-paced environment
  • Ability to work and team effectively with clients and high-level leadership as well as influence all team members

To qualify for the role you must have

  • Bachelors and / or master’s degree in design, business or technology subject areas or relevant experience
  • 2+ years of experience as a business analyst working on digital products
  • Background in delivering digital products / services with experience of working across the full product/ software lifecycle (design, implementation, testing)
  • Experience working in an agile environment, where agile and/or lean practices and approaches are applied as a way of working to deliver technology products
  • Excellent communication skills and ability to produce high-quality written deliverables in fluent English
  • A willingness to travel and work in client sites, both in the UK and overseas as and when required

What working at EY offers

We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

  • Support, coaching and feedback from some of the most engaging colleagues around
  • Opportunities to develop new skills and progress your career
  • The freedom and flexibility to handle your role in a way that’s right for you

About EY

As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the best employer by 2021 a reality.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in building a better working world. 

Apply now.

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