- Contract Type
We are now looking for a Credit Controller to join our busy team on a fixed term contract basis.Salary: ??24,000 - ??26,000Location: Hybrid pattern (working from the office in Oxford and from home).Job Type: Fixed term ContractThe principal role of the Credit Controller is to help maximise our cash flow position by ensuring our bills are chased swiftly; customer queries, are resolved in a professional and timely manner and clarity is provided on issues preventing payment. Providing clarity on payment performance, risk and opportunities.Credit Controller Duties:
Pre-debt monitoring and chasing. Ensuring that invoices raised are accurate and that there is no reason for non-payment on the due dateWork closely with colleges/partner universities to ensure that credit policies are followedSupport sponsors debt process by owning a portfolio of sponsors and working to secure payment across the college portfolioOverdue debt chasing by phone and email. This includes the writing, sending and monitoring of debt chasing letters in line with the Navitas Credit process and policyPreparation of statements, client status reports and all relevant information as requiredGeneral communication with customers via telephone, e mail and letter for the purpose of resolving issues and closing debt related queriesNegotiating re-payment plans, where appropriateDeveloping payment history analysis and reporting to provide clarity on the current and forecast position of the debt ledger as well as proactively sharing ideas on future improvement recommendationsWork closely with both internal and external customers to ensure cash flow is optimised, whilst maintaining our high level of Customer Service and reputational brandMonitor report and apply interest payments for late payment and/or late payment fees ??? CollageLiaise with third party debt collection agencies where necessary and ensure we provide accurate and timely information whilst adhering to our compliance policiesBuild relationships with other departments to ensure an integrated approach to billing and credit controlMaintain appropriate business knowledge and qualifications (if necessary) to undertake the role
Credit Controller Requirements:
Knowledge and experience of Microsoft Office and accountancy softwareAbility to maintain strong relationships with external clients and internal colleaguesProfessional, confident and diplomatic when liaising with othersMinimum of 2-year experience in a credit control or student services roleDesire to deliver great customer serviceCommunications ??? proven ability to communicate effectively in both oral and written formsStrong situational awarenessComfortable seeking information from/ working with colleagues at all levels across the businessStrong organisational/ planning skills and prioritisation abilityAttention to detail/ accuracyProven analytical skillsEffective team player but also comfortable working autonomously and proactivelyEffective problem solver
About the Company:Navitas is one of the world???s largest and most successful education providers, offering life-changing study opportunities to tens of thousands of students and professionals every year. With 120 institutions in 31 countries and thousands of staff based throughout the world, Navitas is a truly global entity and provides outstanding career opportunities to ambitious, talented and motivated people.If you feel like you meet the above criteria of the Credit Controller, please apply now!Navitas is a diversified global education provider that offers an extensive range of educational services for students and professionals including university programs, language training, workforce education and student recruitment.