Customer Service Administrator

Love helping customers? We have a unique and exciting opportunity for a Customer Service Administrator to join an ever-expanding business that is currently the world leader in water treatment. You'll working with a team of Partner Support Exec's, helping to support partner purchase orders and queries. The goal is to make sure all customers are taken through their ordering and delivery process in the most efficient and stress-free way possible! Sound good? Read on!

Important Bits

Salary - Competitive

Location - Watlington / Hybrid (2 Days from home)

Role Type - Full Time / Permanent

Benefits - 25 days holiday plus 8 public holidays, Life Assurance, Pension Scheme, Private Medical Insurance, Group Income Protection, Dental Insurance, Cycle to work scheme, Travel Insurance, Health Screening, Shopping discounts and much more

The Role

You'll be a key player in maintaining KPI's are hit consistently by helping to ensure queries are resolved efficiently, returns are completed, order confirmations are issued and attention to detail is kept high.

Working closely with the Business Managers and Accounts Receivable teams is paramount as order confirmations must be issued within a day of receipt of order so communication is very important! You'll also conduct tasks such as - Follow up calls, relaying delay issues to customers and managing quotation requests.

Bringing with you experience in a Customer Service, Sales/Commercial Support, Call Centre or Administrative role is key.

Why not make an application today and become part of a company that maps out your progression, listens to you and really wants you to succeed? Stop scrolling and apply