Customer Service Advisor - part time

2 days left

Recruiter
Hays Specialist Recruitment Limited
Location
Hounslow (City/Town), London (Greater)
Salary
£Competitive
Posted
12 May 2022
Closes
19 May 2022

Customer service adviser, call centre, call handler, financial services. Your new companyA UK leading Financial Services company in Brentford is looking to recruit a part time Customer Service Advisor on a fixed term contract (from 13th June to October). This company has a strong customer driven culture and are highly inventive in meeting the customer's needs. This is a perfect opportunity for students on a break from university to gain office-based experience! As well as having the potential to become a permanent member of the company.Your new roleAs the company's Customer Service Advisor your role will be to deal with customer enquiries in a professional manner. To support and assist customers where requires. You will consistently hit the agreed KPI targets each month. You will also maintain, log and resolve all queries via, email FAX phone and letter. As well as all this you will be required to create a quality customer experience for all customer contact.What you'll need to succeedYou will ideally have customer service experience or some office-based experience; you will have effective listening skills and excellent communication skills in both written and verbal. You will work effectively within all areas of the business; you will work effectively in a team. You will need to meet targets and exceed them. You will ideally have no holidays booked during the contracted months.What you'll get in returnThe business operates between the hours of 8am-9pm. The customer service part time team will work between the hours of 11-3pm or 1:30-5:30pm with the occasional Saturday or Sunday. You will work 20 hours a week with a salary of ??24,000. Hybrid working, 1-3 days working from home. This is a 4-month fixed term contract running from 13th June to October with the possible of a permeant contract at the end of October. As well as this you will be a part of a dynamic fast paced and exciting company and have access to a free onsite gym.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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