Part Time Service Coordinator

1 day left

12 May 2022
19 May 2022

Job role: Part Time Service Coordinator

Job Type: Temporary Contract, up to 5 months

Location: Birmingham

Pay Rate: ??11.00 - ??12.00 per hour (DOE)

Working Hours: 20 - 25 hours per week (hours can be completed across 5 days or 3 days)

Office Angels have a fantastic opportunity to work as Part Time Service Coordinator for a manufacturing and package company based in Birmingham. Your main role will be assisting the Service Manager in maintaining and carrying out all aspects of the Company's Service operations.

Duties/Responsibilities include:

Raising and processing quotes
Managing incoming calls from Customers
Providing administrative support using a range of software
Dealing with customer queries promptly and in a professional manner
Implementing and maintaining customer information records
Operating and maintaining invoices
Follow up on Service offers made to customers
Managing the Service planning system for allocation, monitoring and control of Service Department resources
Handling complaints and providing appropriate solutions
Working closely with the Service Manager to ensure smooth operation of all service matters

Experience/ Skills include:

Proven customer support experience
Strong phone contact handling skills and active listening
Knowledge of office systems and procedures
Attention to detail and problem solving
Excellent written and verbal communication skills
Good IT skills, including knowledge of a range of software packages (Excel and Sage essential)
Ability to work on your own initiative
Flexibility and adaptability If you meet the criteria for this role then please apply NOW! An immediate start is available for the successful candidate.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website