MQ Technician Apprentice - Edinburgh, Open to flexibility

Location
Edinburgh
Salary
£19,863 - £22,070 per annum
Posted
30 Aug 2018
Closes
16 Sep 2018
Ref
626194
Contact
Lloyds Banking Group
Role
Banking
Contract Type
Permanent

MQ Technician Apprentice - Edinburgh, Open to flexibility

Within the Chief Information Office, Service Operations and Enterprise Infrastructure Team we ensure that the IT Production Service is available to our customers at point of need 24 hours a day , 365 days a year and ensure that we patch, maintain and operate our Data Centres, Tech Rooms and On Premise Technology stacks to ensure continuous availability and security of our customers data and services.

As an MQ Technician Apprentice you will contribute to the support and delivery of Products, Infrastructure, Applications and Services necessary to maintain and improve the Z/Middleware MQ infrastructure whilst ensuring that Infrastructure currency and risk mitigation are considered throughout the delivery and support processes.

Using your excellent communication skills you will provide technical support (including incident and problem resolution) for the Z/Middleware MQ environments as well as maintenance and currency of the Z/Middleware MQ estate. In addition you will work with key stakeholders and need to be able to communicate technical issues and concepts in an appropriate manner.

You will develop strong diagnostic skills and an ability to analyse the technical information relating to the MQ environment from multiple sources, allowing the provision of highly effective solutions in complex environments whilst maintaining a quality and service focus.

As your knowledge and experience grows you will provide user help for Group Transformation business project areas, carry out support for project delivery, service improvement and ongoing support of the platform and identify and implement improvements to technical processes and toolsets to improve resource and cost efficiency.

You will join a team of experienced Subject Matter Experts and training will be a mixture of 'on the job' training, self-study and traditional lecture based on our Apprentice training plan which will cover the Lloyds Banking Group induction, Z platform induction, Z Platform technical fundamentals and finally the IBM WebSphere MQ specific training. So right from the start, we'll give you full training and all the support you need to achieve your competency. You don't need previous experience of finance or banking, however you must be keen to develop your career within IT.

We are open to discussions around flexible working to facilitate a working arrangement suitable to both you and the business. We are committed to the principles of agile working and are proud of the industry recognition we have received, including No 1 in the Stonewall Top 100 Employers Index 2017, Top 10 Employer for Working Families 2017, Times Top 50 Employer for Women all in 2017 and Best Bank for Diversity and Inclusion at the Euromoney Awards for Excellence 2017.

Lloyds Banking Group is committed to building a workforce which reflects the diversity of the customers and communities we serve, and to creating an inclusive workplace where all our colleagues can be themselves and succeed on merit.

Achieving Lloyds Banking Group's vision of being the best bank for customers and meeting the Group's risk appetite is dependent on every colleague demonstrating our core value of "putting customers first". Join us and be part of an inclusive, values-led culture focused on making a difference. Whatever your aspiration, you can also expect excellent benefits, personal development and a career that's enriching and full of opportunity.

So if you have a desire to learn from the experts and excellent communication skills we would welcome your application. In return for your hard work, we offer a competitive reward package; please see our careers website for more details.

Together we make it possible.

Please note if we receive a large volume of applications the advertising may close earlier so don't delay in submitting your application.