Front of House Host (Part time and flexible working considered)

Northampton, Northamptonshire
14 Sep 2018
14 Oct 2018
Contract Type

Front of House Host (Part time and flexible working considered)

Job Description Summary:

Come and think independently with an organisation that’s doing the same. We’re determined to help shape a Vibrant Economy in the UK and beyond. It’s why we empower our people to bring new ideas to the table and take the lead in driving them forward. It’s invigorating. It’s inspiring. It’s creating opportunities every day for our clients, our business, and everyone here. So bring your passion, ambitions and ideas, and together, let’s make change happen.

Our people and our clients are at the heart of everything we do, the success of our firm depends on both. Our people and client experience team is made up of a broad range of HR generalists and specialists working across the full spectrum of the employee lifecycle as well as the client experience team who work hard to make sure we provide a quality service to our clients. We work closely with our business to attract, recruit, retain, develop and grow our people and create the best possible experience for our clients. You’ll be part of a team who provides key support and expertise to a wide range of internal and client-facing teams across our firm. Your work will contribute to the bigger picture and you’ll enjoy impacting on the success of our firm and shaping a vibrant economy.

Job Description:

This opportunity has been created for a dynamic and outgoing individual to act as our front of house host for the Northampton office. To work in partnership with colleagues to provide a friendly, efficient and professional service to all internal and external visitors, clients and customers in line with the Grant Thornton vision.

Main Duties

  • To ensure all visitors are greeted in a professional manner, are booked in, are made aware of H&S requirements on site, passes issued and logged accordingly
  • Booking accommodation/rail and taxi’s for management and visitors as required, ensuring details are recorded and logged accurately and efficiently
  • Meeting room provision
    • responsible for ensuring all Reception area meeting rooms are utilised effectively, have sufficient supplies, that all equipment is working correctly and is available
    • Rooms set up and take down as required for meetings
    • Full understanding of IS equipment used in meeting rooms
  • Provision of hospitality as required
    • Ordering catering from external suppliers, and delivering to meetings
    • Providing drinks as required for meetings
    • Logging details for invoicing purposes
  • Management/monitoring  of visitor car parking & staff vehicle registration log
  • Post Room ad hoc duties
    • Book and log couriers for ad hoc parcels,
    • Prepare urgent post to be sent out after 16:20
  • Liaise with facilities to ensure internal supplies of refreshments are available
  • Stock control and ordering of stationery on site
  • Process and receipt incoming postal cheques on a daily basis
  • Sending and retrieving files from Archive as required
  • Arranging the removal of waste printer toners
  • Work closely with the Office Services Supervisor

Who we are looking for

  • You will have a working knowledge of MS Office applications (Word/Excel)
  • You will be confident and comfortable working with people at all levels
  • You will have a positive “can do” attitude
  • You will have good problem solving skills
  • You will be proactive and personable
  • You will have the ability to be flexible around working hours when the business needs it
  • You will be willing to “go the extra mile”  and use your initiative
  • Of course you will be organised and have the ability to prioritise

Desired Experience

  • Previous experience in a reception or front of house role

Valuing you

Your personal development plan will help you grow your skills. And you’ll be able to shape your career within your team or by moving across our business or going on secondments in the UK and across our global network of member firms. You’ll also enjoy a competitive salary and a flexible benefits package designed to meet your individual needs.

Becoming a shared enterprise

Our unique culture is built around collaboration. Everybody here plays their part. Over the past few years we’ve been making big changes – moving towards becoming a shared enterprise. We share ideas. We share responsibility. We share the rewards. Put simply, we’re better together.

The time you spend outside of work helps shape what you can bring to our firm. We value the commitments you may have outside of work and will consider all flexible working applications.


To submit your application please click 'Apply'.