Lloyds Banking Group

Learning Programmes Consultant - Hybrid and Flexible working options

£29,712 - £37,140
28 Jul 2022
11 Aug 2022
Lloyds Banking Group
Contract Type

At Lloyds Banking Group (LBG), we're driven by a clear purpose - to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses, and communities. And as the UK's largest retail and commercial bank, we have a footprint that touches nearly every community and household in the UK.

Our brands, our services and our business span every aspect of banking and finance, including some of the biggest names on the UK's high streets. That gives us a big responsibility to support the UK economy, and we have a clear strategy to put customers first - and achieve our vision of becoming the best bank for customers.

We've an exciting opportunity to become a hybrid Learning Programme Consultant and Designer in the Learning Programmes team within Retail Bank Learning. The team is very supportive, we strive to build innovative and sustainable learning to help colleagues to be their best every day.

You'll be responsible for the project management and creation of learning. You'll manage projects: maintaining the learning governance, understanding learning needs and developing solutions. You'll work closely with business and project partners to build high quality learning content yourself and in partnership with the internal design team or external suppliers.

Location & Ways of Working

As a team we work across the UK, and therefore this role is flexible in terms of location, although nationwide travel may be required for design consultations and meetings. We're also open to agile working arrangements (flexible working, job share, part time).

What will I do?

  • You'll deliver the end to end project management of divisional learning solutions. This includes writing training needs analysis (TNA), making learning recommendations, allocating resource (internal and external), managing a plan, running pilots, checking the quality of work, MI tracking, reporting, risk & issue management and evaluation.

  • You'll make recommendations and improvements to enhance the learner experience.

  • You'll take appropriate actions to ensure any delays or difficulties are addressed and communicated.

  • You'll design and build digital solutions through the use of the following software: E-learning (Articulate)

  • You'll look for ways to continuously learn and improve the way we deliver future projects within the team.

Essential Skills were looking for are:

  • You'll be confident managing projects and have strong learning experience with the ability to identify critical success factors.

  • You'll be a strong communicator (written and oral) with the confidence to communicate to colleagues across Retail

  • You'll have experience working with numerous partners, balancing their needs to successfully deliver learning solutions

  • You'll have an excellent eye for design, have a flair for and be confident in creating high quality visual learning to engage and immerse colleagues

  • You'll work well with colleagues to understand learning requirements and make suitable media/ channel selections for the learning need.

  • You'll be naturally curious, keen to understand industry trends and best practice in order to continually improve our offering.

Desirable skills we're looking for are:

  • You'll have experience of managing the development of learning solutions

  • You'll have experience of developing and building visually impactful e-learning using Articulate Rise and Storyline with storyboarding/scripting experience.

  • You'll be familiar with Guidance On Learning Design (GoLD) framework

  • You'll need the ability to tell a great story to capture your learners attention and humanise the experience.

So what can we offer you in return?

We'll give you a broad remuneration package which includes:

  • Discretionary performance share bonus

  • A generous pension contribution

  • 28 days leave plus bank holidays

  • A flex cash pot you can adjust to suit your lifestyle

  • Private Health Cover

  • Access Share schemes

In return, you'll enjoy our total dedication to your ongoing personal and professional development. Here, you'll grow as a person and develop your career. We'll also give you the autonomy to co-ordinate and plan your own workload and deliver a robust activity plan for own area using management information & market intelligence.

We're an equal opportunity employer and deeply value diversity within our organisation.

Together we make it possible.

For further information and how to submit your application please click 'Apply'.