Specialised Respiratory Key Account Manager - South West, Open to flexibility

South West England
06 Oct 2018
18 Oct 2018
Contract Type

Specialised Respiratory Key Account Manager - South West, Open to flexibility

An exciting opportunity has arisen for a results focused professional with strong business acumen and biologics experience to drive the commercial success of Nucala in the UK by:

  • Differentiating Nucala to make it the preferred treatment option for severe eosinophilic asthma patients
  • Ensuring patient access to Nucala through integration into local/regional services with uptake enablers in place that increase its opportunity to be prescribed

Key Responsibilities will be:

Account Management

  • Build insight of key accounts and customers to identify their needs and tailor appropriate approaches. Feed back relevant intelligence to support central planning and future activities e.g. evidence generation, development of tools, launch readiness for future indications. Understand central reimbursement and commissioning decisions and how these impact specific accounts; including guidance from NICE, NHSE, SMC.
  • Build trust and relationships with all the relevant stakeholders across multiple care settings to develop areas of mutual interest. Priority customers - Decision Makers in Hub and spoke centres (Consultant, Specialist Nurse, Pharmacist) and local budget holders (e.g NHSE). Understand the impact of individual customers and their interdependencies and utilise this knowledge to drive appropriate actions that are business savvy, to deliver on the account plan
  • Tailor appropriate solutions to identified barriers to patient access to deliver value to the patient, customer and GSK.
  • Demonstrate measurable progress against account plans, in line with GSK policy, using clearly defined KPIs e.g. proposals on investment decisions, budget management across projects, delivery against project milestones

Clinical Differentiation

  • Clearly communicate the Nucala data to customers, articulating the benefits for patients, and system/NHS benefits where appropriate, to move them along the customer journey
  • Confidently draw on medical, MSL and Health Outcomes colleagues, to support queries and other customer needs, coordinating their activity to deliver on account plans
  • Develop and mobilize External Expert (EE) endorsement and positive opinion to build advocacy amongst other EEs across multiple accounts


  • Map the service pathway to identify barriers & pinch points to initiating and maintaining Nucala treatment.
  • Understand and map patient pathways for local areas to identify ways to optimise the Nucala patient experience (e.g. supporting adherence, patient understanding of their medicine)

Closing date for applications: 18th October 2018

When applying for this role, please use the 'cover letter' of the on-line application to describe how you meet the competencies for this role, as outlined in the job requirements above.
The information that you have provided in your cover letter and CV will be used to assess your application.

Thank you for your interest in this opportunity.


Why You?

Basic qualifications:

  • Degree level
  • Current ABPI certification

Preferred qualifications:

  • NHS knowledge and understanding of specialised commissioning and key policies
  • Ideally experience working in a specialised disease area
  • Proven ability to work across boundaries with highly specialised external experts and internal stakeholders
  • Expertise and demonstrated skills in account management
  • Ability to communicate complex ideas in a simple way
  • Project Management skills, including the ability to implement, monitor and review projects
  • Interpersonal, communication and influencing skills - both internal and external
  • Demonstrated ability to analyse and assimilate data

Why GSK?:

At GSK, our mission is to improve the quality of human life by enabling people to do more, feel better and live longer. Our three world-leading businesses research and deliver innovative medicines, vaccines and consumer healthcare products. We need a talented and motivated workforce to deliver against our strategy. To achieve this, we strive to attract the best people and to create an environment that empowers and inspires.

Contact information:
You may apply for this position online by selecting the Apply now button.

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