Customer Service Advisor - Cheadle, Open to flexibility

Cheadle, Manchester
£15,930 - £17,700 per annum + Benefits, pro rata
09 Oct 2018
26 Oct 2018
Lloyds Banking Group
Contract Type

Customer Service Advisor  - Cheadle, Open to flexibility

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. A career at Lloyds Banking Group involves a diverse range of opportunities for professional and personal development. We believe in empowering colleagues to achieve their potential, supporting them to deliver the best outcomes for customers and UK society.

Part of Lloyds Banking Group, Lex Autolease is the UK's largest vehicle leasing and fleet management company, offering a wide range of products and services to businesses and consumers. Within this part of our business we are expecting to be recruiting Customer Service Advisors over the next few months so we'd love to hear from you if you have a talent for customer service. These roles are within our busy Call Centre which provides a world-class service to all customers with contract vehicles. As part of a team of Customer Service Advisors within the Vehicle Service Management function you will provide a high quality service to our customers, which include all aspects of service, maintenance, vehicle repair booking, problem solving and customer (driver) support. This is a key role where you'll make a real difference to our driver experience.

To be successful you'll need to be able to demonstrate previous strong customer service experience, motor vehicle industry experience would be great, but don't worry if you don't have that, as long as you can show us you're passionate about customer service we'd be interested in finding out more about you. You'll need to be hard-working with a great attention to detail and a fantastic attitude towards your customers. If you do well, we can offer you career progression after you've been with us for 12 months, so it's a great time to join us.

Our Shifts are Monday-Friday between 0800 to 1730 (35 hour week), they can either be fixed or flexible to suit you, and we are looking for both full time, and reduced hours colleagues to join us.

If this sounds like a role you could see yourself in, please express your interest by completing our on line application form.

Join us and be part of an inclusive, values-led culture focused on making a difference. Whatever your aspiration, you can also expect excellent benefits, personal development and a career that's enriching and full of opportunity

Together we make it possible!

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