Credit Controller - Business Services- Fixed Term Contact, Open to flexibility

Cheadle, Manchester
£18,054 - £20,060 per annum + Benefits
10 Oct 2018
24 Oct 2018
Lloyds Banking Group

Credit Controller - Business Services- Fixed Term Contact, Open to flexibility

Part of Lloyds Banking Group, Lex Autolease is the UK's largest vehicle leasing and fleet management company, offering a wide range of products and services to businesses and consumers. Within this part of our business we are looking to recruit a Credit Controller to cover maternity leave so if you have a talent for interacting with customers then we would love to hear from you. You will be placed in one of our three teams within Credit Control, the Inbound, Outbound or Admin team. The core purpose of this role and department is to collect outstanding invoices by telephone, letter and email. Providing a professional, effective and customer focused collection service, whilst following a set contact strategy that ensures we put our customers first.

Managing a portfolio of customer accounts, the successful applicant will be collecting payments from customers, logging disputes and complaints, processing vehicle recoveries, whilst also making referrals to our Customer Priority and Legal team when appropriate to do so.

To be successful you'll need to be able to demonstrate previous strong customer service experience with good communication skills, the ability to manage difficult conversations, discuss financial matters and recognise when customers are either vulnerable or in financial difficulty.

If this sounds like a role you could see yourself in, please express your interest by completing our on line application form.

Join us and be part of an inclusive, values-led culture focused on making a difference. Whatever your aspiration, you can also expect excellent benefits, personal development and a career that's enriching and full of opportunity

Together we make it possible!