Change Management Specialist/Consultant, Tax Transformation - 12 Month FTC

London (Central), London (Greater)
16 Oct 2018
16 Nov 2018

Your opportunity

Deloitte offers Global integrated professional services that include Audit and Risk Advisory, Tax, Consulting and Financial Advisory. Our approach combines intellectual leadership, industrial expertise, insight, consulting and problem-solving capabilities, technology revolutions, and innovation from multiple disciplines to help our clients excel anywhere in the world.

Your role

The Change Management Specialist role sits within the Tax Transformation programme, which is looking to deliver a strategic shift in the tax practice through enhanced use / deployment of technology solutions, people delivery models, and non-core delivery mechanisms (e.g. crowdsourcing).

Responsibilities include

  • Support and oversee tiered change management activities including planning, designing, and delivering communications; training plan, collaterals, and delivering trainings; talent management strategies; newer ways of working, etc.

  • Develop an integrated change management plan and manage critical paths through understanding of the inter-dependencies between workstreams

  • Support change management team to provide periodic reporting (using dashboards) to key stakeholders highlighting progress, risk and issues, etc.

  • Utilise strong people management skills to turn around any reticence around change adoption and promote firm's commitment towards innovation

  • Develop strong client relationships and become recognised as a trusted business change advisor

  • Work collaboratively within and beyond the programme team to ensure there is visibility around approach, change plan, and connections with key stakeholders.

Your work, your choice

How long does impact take? How long is a piece of string? How many seconds does a solution contain? How can we possibly tell? After all, impact can be huge or small. Immediate or years in the making. At Deloitte we believe the best impact is the value we add, not the hours we sit at our desk.

We, therefore, carefully consider agile ways of working, both formal and informal, that allow for the best impact for our people and our clients. If the working pattern you are looking for is not specifically indicated below, we are happy to discuss alternative arrangements.

Location: London with occasional domestic and international travel.

Suggested work pattern: Permanent full-time.

 Your professional experience

  • Proven experience in change management skills including leadership alignment, stakeholder identification and analysis, detailed change impact assessment, end-user training and communication, and developing and executing organisational change management plans

  • Prior experience leading change management for a digital and/or operating model transformation assignment (preferably in professional services environment)

  • Strong leadership, networking and stakeholder management (across grades), and organisational design skills

  • Experience of developing and managing project plans (preferably tech and/or shared services implementation) across work streams and management of critical paths and dependencies

  • Strong experience in MS-Office suite (e.g., PowerPoint, Excel, Word, preferably Project)

  • Excellent organisational skills with the ability to multi-task and remain detail oriented

  • Good team player and keen to take initiatives around fail-fast approach and quickly realigning overall team efforts

Your service line

Tax Consulting

Arguably the most stimulating career environment in our industry, tax at Deloitte is a far cry from tax at other firms. Here, it’s all about collaborating with colleagues at the top of their game, across disciplines, for clients who urge us to constantly push the boundaries of our creativity. You’ll find a diverse mix of people, all working together to deliver best-in-class advice. And you’ll discover a structured programme that will help you develop even greater expertise. From fascinating projects to a wealth of secondment opportunities, both in the UK and overseas, you can enjoy a broad and rich career experience.

About Deloitte

Our Purpose & Strategy

To make an impact that matters for our clients, our people and society - defines who we are and what we stand for. Our purpose provides the foundation for our strategy and our aspiration to be the undisputed leader in professional services: this is not about size, it's about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent.

What do we do?

Deloitte offers global integrated professional services that include Audit & Assurance, Consulting, Financial Advisory, Risk Advisory and Tax Consulting. Our approach combines intellectual leadership, industrial expertise, insight, consulting & problem solving capabilities whatever the role, technology revolutions and innovation from multiple disciplines to help our clients excel anywhere in the world.

Beyond the UK: North West Europe within a Global firm

UK and Switzerland, Belgium, the Netherlands and the Nordics (Denmark, Finland, Iceland, Norway and Sweden) have combined to create a new Deloitte North West Europe firm on 1 June 2017. This is to support our aspiration to be the undisputed leader in professional services and to increase our global influence and lead in EMEA.

A broader geographical shape will create new career development opportunities, helping us develop the very best talent across the region and the world.

What do we value?

At Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service. We value difference, with respect at the heart of our inclusive culture, and we support agile working arrangements. Hear from some of our people already working at Deloitte in agile ways. We are proud to have earnt a Top 10 place on the 2017 list of Top 30 Employers for Working Families and to have been in their Top 10 for seven consecutive years. Additionally we received the Working Families Best for All Stages of Motherhood special award in 2016.

Being a Leader at Deloitte

Cultural fit and purpose-led leadership is crucial for Deloitte. Our leaders always set the example and inspire their colleagues. They make quality time for people and take an interest in them. They know what matters to people - both inside and outside work – and value them as individuals; always finding opportunities to develop them while showing respect and appreciation.

We expect colleagues at all levels to embrace and live our purpose and our leadership culture by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters. We know leadership comes in all shapes and sizes, but we require five leadership imperatives from all of our people:

  • We live our purpose: we act as a role model, embracing and living our purpose and values, and recognising others for the impact they make

  • We develop talent: we develop high-performing people and teams through challenging and meaningful opportunities

  • We drive performance: we deliver exceptional client service; maximise results and drive high performance from people while fostering collaboration across businesses and borders

  • We believe positive influence can make an impact that matters: we influence clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people

  • We move, together, towards a strategic direction: we understand key objectives for clients and Deloitte, aligning people to objectives and setting priorities and direction


Deloitte LLP is a limited liability partnership registered in England and Wales with registered number OC303675 and registered office at 2 New Street Square, London, EC4A 3BZ. Deloitte LLP is the United Kingdom affiliate of Deloitte NWE LLP, a member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities. 

Requisition code: 153440

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