Digital, Salesforce Technical Architect – Manager, Open to flexibility

Recruiter
Deloitte
Location
London (Greater)
Salary
Competitive
Posted
17 Oct 2018
Closes
17 Nov 2018
Ref
145530
Role
IT
Contract Type
Permanent

Digital, Salesforce Technical Architect – Manager, Open to flexibility

What impact will you make? The Opportunity

It’s not what Salesforce does… it’s what you do with it. We’re looking for mid-career and senior specialists who can working alongside our clients and other disciplines to deliver top tier Salesforce projects from design and configuration to integration and testing, providing an outstanding client experience and making a difference to the business of some of the biggest and most iconic brands in the UK.

Role description

As a Salesforce technical architect, you will draw on your skills and experience to assess customer requirements and architecture in order to design secure, high-performance technical solutions that maximize the potential of the Salesforce platform.

You will lead, provide guidance on application and integration development best practices, enterprise architecture standards, working closely with functional specialists to develop creative business solutions for iconic brands, solving some of the most exciting problems for our clients.

Location

Based in our airy and bustling offices in Clerkenwell, London, with its legendary coffee machine and model train track, you’ll join a fun, inspiring and highly skilled team, and get to play with the latest technology.

Our clients are amongst the biggest brands in the UK and you’ll also have a chance to work with clients throughout Europe and beyond.

Please note that this is a consultancy role and most of your time will be spent at client site.

Hours

This is a permanent role. We encourage careful consideration of agile ways of working, both formal and informal arrangements that allow for the best outcomes for our people and our clients. If this opportunity is interesting as a permanent role with a degree of flexibility please do discuss with us.

Responsibilities

  • Depending on the size of the project and the client needs, your role will cover a broad range of responsibilities such as technical and solution architecture design, development, prototyping and testing
  • Building lasting relationships with executive clients, sponsors and client architecture team.
  • Serve as a trusted advisor, drive conversations with our customer’s enterprise architects and business stakeholders armed with best practices for enterprise architecture functions such as security, performance, development Process, and application governance
  • Contribute to a program vision while advising and articulating program/project strategies on enabling technologies including the Force.com platform
  • Drive the creation of application and technical design documents which leverage Salesforce best practices and effectively integrate Salesforce into the customer’s infrastructure
  • Review and correcting project/program direction, approach and key artifacts to keep programs on track and solutions extendable and maintainable going forward
  • Identification and pro-active management of risk areas and commitment to seeing an issue through to complete resolution
  • Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners
  • Contribute to the growth of the practice by identifying and leading internal strategic initiatives to grow the consulting practice, leveraging junior teammates to achieve individual as well as team growth; serving as an active contributor to the practice knowledge and resource base; mentor, educate, and enrich technical and non-technical Salesforce customer and partner colleagues
  • Collaborating with amazing digital experts across disciplines to innovate and create great solutions.
  • Contributing to RFP responses and other business development activities

Requirements

  • Overall, you’re an idea person and problem solver as well as a hands-on doer – that’s important. And you know it takes a mix of people to do amazing work, so you love collaborating with and learning from people with different skills, backgrounds and perspectives. If you have an interesting or unusual mix of skills yourself, even better.
  • We’re expanding fast, so we’re looking for people who are natural initiative-takers, who bring out the best in others, are brilliant listeners and can grow our business without compromising standards, integrity, or culture.
  • A good graduate degree (First or Upper Second) is highly desirable, and you must already have the right to live and work in the UK.
  • You’ll also have strong Salesforce technical skills including a number of the following:
  • One or more certifications from the architect track such as Certified Application/Systems/Technical Architect.
  • 5+ years’ experience as a senior architect in a mid to large sized organisation with demonstrated leadership driving an organisational transformation in a matrixed organisation.
  • Polished speaker with the ability to evangelise best practices at various levels within a large organisation.
  • Strong presentation skills.  Able to effectively present and defend point of view to a variety of audiences.
  • Expert level understanding of the Salesforce product suite, including Sales, Service, Community, Marketing, and App Cloud.
  • Strong knowledge of Salesforce architecture and knowledge of Salesforce ecosystem such as Einstein Analytics, CPQ and Order Management solutions.
  • Experience in setting vision and standards for the development and integration of the    Salesforce platform.
  • 10+ years of enterprise consulting experience, including implementation experience with one or more common enterprise software solutions (e.g. CRM, ERP), filling positions of increasing responsibility and management of more junior technical resources
  • Experience delivering projects using agile Scrum methodology.
  • Experience in onsite delivery lead roles on at least five full-lifecycle Salesforce implementations, with strong expertise in at least two of the following areas/modules:
  • Sales Cloud
  • Service Cloud
  • Marketing Cloud
  • Community / App Cloud
  • Strong consulting and/or CRM implementation experience.
  • Experience with development life-cycle, code management strategies, advanced technical concepts, architecture and security approaches, capacity considerations and integration approaches.
  • Experience with system configuration using workflows, approval processes, custom objects, validation rules, formulas, process builder, flows and Data Loader.
  • Relational databases and data modelling.
  • Experience contributing to RFP responses and other sales activities.
  • Development experience in Apex, VisualForce, Lightning Components, Force.com or Java/J2EE.
  • Meta-data migration between SFDC Sandboxes and Production Orgs using Change Sets, Eclipse, Ant or DX tooling.
  • Good knowledge of Web Development (Ajax, JavaScript, SOAP, HTTP, JS Remoting, Angular JS, CSS Bootstrap).
  • Experience with version-control tools (e.g. Github, Sourcetree).
  • Experience integrating Force.com development with modern deployment and release processes (e.g. Agile; Continuous Integration, Jenkins).
  • Knowledge or experience with these would be an advantage:
  • Knowledge of wider eCommerce & marketing technologies such as Hybris, Commerce Cloud, Adobe, Sitecore
  • Experience with Salesforce Lightning and approaches to mobile applications.

 You are here: Deloitte Digital, Consulting

Part Business. Part Creative. Part Technology. One hundred per cent digital. 

We’re a new type of creative digital consultancy that fuses strategy, tech and design to identify where businesses need to be, then get them there. Fast.

Through our studios spread across the globe, we help our clients imagine, deliver and run the future, through from customer research right through to implementation. And we love doing it.

As part of our team, you’ll work side by side with strategists, designers, researchers, engineers, writers, architects and product specialists – using your unique skills and perspective to help drive transformation from operational level to the C-suite, across a complete range of digital channels.

We believe in our people, which means giving them the support they need to get the best balance of work and life. Individuality, flexibility, diversity are things we’re passionate about. We wouldn’t be Deloitte Digital without it. 

As part of our Consulting practice, your career with Deloitte Digital can take multiple paths.  We will work closely with you on a career plan that fits your skills, talents and aspirations, and provide an open environment to discuss your development and progression with Deloitte.

About Deloitte

Our Purpose & Strategy

To make an impact that matters for our clients, our people and society - defines who we are and what we stand for. Our purpose provides the foundation for our strategy and our aspiration to be the undisputed leader in professional services: this is not about size, it's about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent.

How will this role make an impact that matters with Deloitte?

Forecast and change the landscape of cyberspace, support clients to survive and prosper in this disruptive and ever increasingly digital age, while you support talented and more junior colleagues and impact the communities you operate within.

What do we do?

Deloitte offers Global integrated professional services that include Audit & Assurance, Risk Advisory, Tax, Consulting and Financial Advisory. Our approach combines intellectual leadership, industrial expertise, insight, consulting & problem solving capabilities, technology revolutions and innovation from multiple disciplines to help our clients excel anywhere in the world.

What do we value?

At Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service.  We value difference, with respect at the heart of our inclusive culture, and we support agile working arrangements. Hear from some of our people already working at Deloitte in agile ways. We are proud to have received a Best for All Stages of Motherhood special award in 2016 as a Top Employer for Working Families.


Deloitte LLP is a limited liability partnership registered in England and Wales with registered number OC303675 and registered office at 2 New Street Square, London, EC4A 3BZ. Deloitte LLP is the United Kingdom affiliate of Deloitte NWE LLP, a member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities. 

Requisition code: 145530

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