Legal Adviser - Part Time

London (Central), London (Greater)
£30,000 pro rata
27 Nov 2018
31 Jan 2019
Contract Type

Team: Legal Advice Services (LAS)

Reporting to: Head of Legal Advice Services

Location: London office, City Point, EC2Y 9AW

About Working Families

Working Families is the UK’s work life balance organisation. Our Legal Advice Service advises parents and carers on employment rights and in-work benefits through our free legal helpline and supports Working Families' research and campaigns which have shaped national policy in these areas.


  • Salary: £30,000 pro rata
  • Hours: 21 hours per week
  • Annual Leave: 25 days pa + bank holidays – pro rata hours worked.

Closing: Please note the closing is date is Thursday 31 January at 11.59pm. Interviews will be held the week commencing 4 February and you will be informed as soon as possible after the closing date if you are successful.

Role Overview

A professional and enthusiastic adviser, ideally an employment solicitor, prepared not to only to advise parents and carers on employment law and benefits but also to help shape the law in this area. You will be expected to have a policy input and you will need to be keen communicator, able to increase our digital reach.  You will deputise for the Head of Legal Advice Services as required.

Key Responsibilities

Provide relevant and correct advice and coaching to parents and carers on employment rights and in-work benefits.  

Identify and support parents and carers needing ongoing casework.

Identify policy, legal and strategic issues and collaborate with the Head of Policy to develop policy relevant to employment legislation.

Delivery of specific projects to analyse and develop the work of the LAS.  This may include identifying and implementing feedback from service users, seeking opportunities to build relationships with relevant organisations locally and nationally to enable proliferation of Working Families’ expertise, creating the foundations to deliver partnership working with other organisations and with law firms.

Monitor and control communications, ensure funders’ requirements are met, provide feedback on and contribute to the improvement of database.

Keep abreast of changes in employment, financial or other relevant support for disadvantaged parents, incorporating these into the website as required. Enrich WF’s Advice webpages and other relevant publications (especially in specific area of expertise), ensure content remains relevant and up to date.

Develop and improve tools and processes for engaging LAS’s service users (eg via regular newsletters, social media, other publications and events)

Provide outreach, training for parents and organisations and partnering of other organisations and represent WF at relevant stakeholder meetings. Assist with media requests as necessary.

Support and participate in fundraising activities for WF, including applications and reports. 

Deputising for Head of LAS during her absence. Partial responsibility for management of pro bono volunteers on the helpline.

Partial responsibility on team’s outreach budget and specific projects.

Person Specification


  • Advice
  • Expertise in and experience of advising on employment law and discrimination
  • Understanding of benefits and other support available to families 
  • Experience of providing training
  • Computer literate, experience of using case management database to record advice
  • Knowledge of case law, and confidence in using textbooks and online sources to support practice
  • Ability to respond to callers in an empathetic and professional manner.
  • Policy and Communication
  • Ability to write clearly about complex issues in an accessible manner 
  • Ability to identify policy issues arising from advice work
  • Ability to set priorities and manage own workload
  • Ability to identify own training and development needs and commitment to keeping up to date with all relevant changes in benefits and employment rights
  • Ability to represent the organisation externally as subject matter expert.
  • Team and budgetary management
  • Flexibility to adapt to working in a small team and the various demands not only of your specific role but also coming from the rest of the organisation
  • Ability to set priorities and training needs and manage own workload
  • Ability to manage a small team of advisers and engage with and/or supervise a wider team of volunteers
  • Ability to manage a budget.


  • Legal qualification as a solicitor or barrister
  • Expertise in and experience of advising on benefits and other support available to families
  • Experience of working with public bodies to shape policy and law
  • Experience of planning and writing advice publications for members of the public
  • Knowledge of disability equality issues
  • Ability to manage and enrich a network of parents (via Facebook and other social media).
  • Experience of coaching/training parents and/or second tier advisers
  • Ability to manage and interrogate database to produce reports.

If you wish to apply for this role, please supply the completed application form attached to this job, along with your current CV.

We look forward to hearing from you.

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