The Money House Project Administrator, Part time 2.5 days/wk

London (Central), London (Greater)
£21,000 pro rata plus benefits package and training budget
29 Nov 2018
17 Dec 2018
Contract Type

The Money House Project Administrator, Part time 2.5 days/wk (Monday morning essential)


MyBnk are an award-winning UK education charity, specialising in creating and delivering high impact financial and enterprise education programmes for 7-25 year olds. Our mission is to empower young people to take charge of their futures by bringing money to life. Our vision is a financially capable and enterprising generation. 

Duties include:

Project Management Support

  • Arrange and service meetings with internal and external stakeholders including steering group meetings and taking minutes.
  • Project administration, including, correspondence and minutes 
  • Support TMH Project Manager to compile and submit monthly and quarterly data.
  • Support project communication activities including supported planned events 
  • Act as a point of contact for TMH project ensuring any requests, queries and problems are resolved in a manner that improves overall customer satisfaction/experience 
  • Contact all service users in a systematic way to ensure that expected numbers attend TMH 
  • Provide a responsive, excellent, customer focused and efficient front line/telephone/e-mail service to all customers, internally and externally 
  • Proactively communicate, negotiate and work with colleagues and stakeholders to meet project objectives 
  • Manage incoming referrals to TMH from referring partners including registering service user details on Salesforce, handing over to TMH staff, and maintaining associated monitoring systems
  • Provide general administrative support to TMH Project Manager as required in the execution of their duties.
  • Collating data that can be used for reporting purposes by the TMH Project Manager
  • Support TMH with generating standard letters, mail outs and responding to information requests as directed by TMH Project Manager


Application Process

Please send a CV and covering letter via the application method below by 17th December 2018.

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