Brand Home Lead Guide, Open to flexibility

Recruiter
Diageo
Location
Blair Atholl, Scotland
Salary
Negotiable
Posted
06 Dec 2018
Closes
16 Dec 2018
Ref
65263BR
Contact
Diageo Plc
Contract Type
Permanent

Brand Home Lead Guide, Open to flexibility

WE HAVE MULTIPLE POSITIONS AVAILABLE AS A LEAD BRAND HOME GUIDE AT BLAIR ATHOL

ABOUT DIAGEO

Diageo is the world's leading premium drinks company, a business built on the principles and foundations laid by the giants of our industry.

Our purpose, celebrating life, every day, everywhere means that our brands are part of celebrations big and small. We believe that living our purpose in full is to make the most of life - to be the best you can be at work, at home, with friends, in the community, and for the community. Our Ambition is to create the best performing, most trusted and respected consumer Products Company in the world. To achieve these, we need the world's very best Lead Brand Home Guides

A diverse workforce is essential to our success as a multi-national, multi-cultural business. Our aim is to foster a culture that provides opportunities for all, through the variety of different personalities, experiences and perspectives, creating a stimulating and rewarding working environment. By creating a truly inclusive workplace that recognises difference and diversity of thought, feelings and actions, we can allow our people to unleash the power of being themselves, always, to enable them to Celebrate Life, Every Day, Everywhere

ABOUT THE ROLE

This is an exciting opportunity to join the team as a Lead Brand Home Guide at the Blair Athol.

Being an integral part of the visitor centre team, as a Lead Brand Home Guide, you'll be required to deliver high standards of customer service and an exceptional and memorable visitor experience. Our tours are the opportunity for the public to learn who we are and what we do, you'll be guiding them around our beautiful distillery representing the brand and Diageo. You will be assisting management in the running of the visitor centre, ensuring all customers have an exceptional time as well as overseeing the Brand Home Guides. Full training will be provided.

You'll implement a concentration on ticket sales and promoting our brand. Our impressive whisky bar holds many of our products, therefore shop duties and upselling products will be required.

All positions available are fixed term contracts, with the possibility of being made permanent.

Flexibility is key to success in our business and many of our staff work flexibly in many different ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibility means to you and don't let anything stop you from applying.

THE IDEAL CANDIDATE:

Are you passionate about customer service and a team player? We hope so!

We are looking for a someone who values the importance of working in a team and being able to build strong working relationships with customers as well.

No specific qualifications required, however the following experience/skills are desirable: -

  • Interpersonal/communication skills
  • Experience of working within a team
  • Presentable
  • Trustworthy
  • Numeracy skills
  • Fluent in written/spoken English
  • Evening/weekend/public holiday working may be required

 

Closing Date: 16th December 2018