PTS OPS Deployed Manager, Open to flexible working
PTS OPS Deployed Manager, Open to flexible working
The Deployable Operations, Planning, and Strategy (OPS) team is a group of internal management consultants that are deployed to deliver strategic business change or operational improvement projects in support of Medicinal Science & Technology (MST, a division of R&D which includes discovery, non-clinical development, clinical supply, and CMC for small molecules, biopharmaceuticals, and cell and gene therapies) and wider R&D objectives.
We are looking for an experienced Manager to join the Deployable OPS team. The successful candidate will have previous experience in a pharmaceutical R&D strategy consulting role and will be responsible for leading diverse and often complex business projects. Examples of business projects may include development of business plans and investment cases, and design and implementation of new business processes or organisations.
Business projects can usually be considered to comprise a diagnosis and design phase, and an implementation phase. In the diagnosis and design phases, individuals will be expected to:
- Create a project plan to achieve a stated objective, including scope, team, workstream structure, timelines and milestones, resources, deliverables, stakeholders, interdependencies, and risks.
- Perform a diagnosis to better understand the potential strategic or operational business issue or problem. This typically requires overseeing or undertaking analysis and subsequently interpreting the results. This analysis may be data-driven or involve qualitative information that needs to be obtained from multiple respondents through interviews, synthesized and summarised. Often this will involve sophisticated stakeholder management to ensure clarity of views and goals across diverse stakeholder groups.
- Evaluating alternative options to understand the solution and path forward. This may involve undertaking business benefit analyses such as cost-benefit analysis or financial modelling, running workshops with stakeholders, or benchmarking against external organisations.
- Making a clear recommendation to senior executives with a well-articulated rationale and building alignment with stakeholders around this.
During implementation, individuals may be expected to:
- Design implementation plan that may include new processes, interfaces, structures, and management systems, as well as a strategy for change management, including how to cascade change throughout the organisation and institutionalise new behaviours.
- Serve as project/programme manager, driving performance of the project team and ensuring successful implementation by setting tasks and making sure deliverables are completed on-time to a high standard.
- Ensure successful hand-off of the project to the core business at the right time.
- Put in place metrics/KPIs to track to whether changes are being embedded and benefitting the business.
The Deployable OPS Manager will work in conjunction with Deployable OPS Directors, Line representatives, Finance and Human Resources, and regularly report project progress and performance against objectives to the Head of Deployable OPS.
CLOSING DATE for applications: Thursday 17th January 2019 (COB)
Competitive salary, plus bonus and benefits package
Please take a copy of the Job Description, as this will not be available post closure of the advert.
When applying for this role, please use the 'cover letter' of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application.
During the course of your application you will be requested to complete voluntary information which will be used in monitoring the effectiveness of our equality and diversity policies. Your information will be treated as confidential and will not be used in any part of the selection process. If you require a reasonable adjustment to the application / selection process to enable you to demonstrate your ability to perform the job requirements please contact 0808 234 4391. This will help us to understand any modifications we may need to make to support you throughout our selection process.
- Experience working in the pharmaceutical practice of a strategy consulting firm, with a strong focus on R&D.
- Experience disaggregating and diagnosing complex problems, systematically evaluating options, making a recommendation, and creating an implementation plan; demonstrated ability to thrive in ambiguous situations through a history of working on ill-defined projects.
- Intellectual agility demonstrated through previous experience working on a wide range of business projects across the end-to-end pharmaceutical R&D cycle (from early discovery to late CMC); previous involvement in restructuring R&D organisations, including large-scale organisational design and roll-out; previous experience in business development (in/out-licensing), scientific collaborations, and outsourcing to CROs (including partner selection and management).
- Project management experience including preparation of project plans using Microsoft Project, charters and STPs; proven ability to ensure that projects follow through to meet their objectives.
- Highly proficient in Microsoft Excel, with experience performing complex business benefit analyses including quantitative cost-benefit modelling, ROI/payback modelling, and discounted cash flow (NPV/IRR) modelling and using these insights to guide investment case/business plan development and drive recommendations.
- Experience critically analysing and interpreting large and small data sets from a variety of sources (e.g. resource distribution or pipeline data) and extracting key trends; experience using Spotfire software for data visualisation and analytics.
- Experience designing and effectively using targets, KPIs, and metrics.
- Ability to use story-telling to simplify complex information; demonstrated track record of writing high-impact (e.g. published) papers; experience presenting to CxO-level executives.
- Experience with stakeholder management of diverse and senior (SVP-level) stakeholders in large organisations, including the use of stakeholder maps and engagement plans.
- Demonstrated usage of change management principles and frameworks to transition teams from a current state to a desired future state.
- Experience driving VP/SVP-level decision-making through effective meeting/workshop design, input, and facilitation.
- Experience in matrix management of individuals; knowledge of when to use a coaching vs. managing approach.
- MSc or PhD in drug development; deep knowledge of the drug development process including advanced drug discovery techniques and technologies; knowledge and experience working with advanced therapeutic modalities (biopharmaceuticals and cell/gene therapies).
- A flexible, "can do" attitude and ability to undertake diverse packages of work in varied situations as required, ranging from small tasks to large initiatives.
- Excellent verbal and written communication skills.
- Ability to work under pressure and towards a deadline as an effective team player.
- People-oriented; ability to rapidly build strong relationships throughout a business.
- Self-starter; an entrepreneurial mindset and approach to problem-solving.
GlaxoSmithKline is a science-led global healthcare company that researches and develops a broad range of innovative medicines and brands. We discover, make and market life-enhancing products that are used by millions of people around the world, helping them to do more, feel better and live longer. We have 3 primary areas of business in pharmaceuticals, vaccines and consumer healthcare. We have offices in more than 115 countries, major research centres in the UK, USA, Spain, Belgium and China and an extensive manufacturing network with 87 sites globally. Our three strategic priorities are to grow a diversified global business, deliver products of value, and to simplify our operating model.
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