Office Manager, Open to flexible working

London (Greater)
03 Jan 2019
03 Feb 2019
Contract Type

Office Manager, Open to flexible working

Context Scope

Justerini Brooks was founded in London in 1749, and has been supplying fine wine to every successive British Monarch since 1761. For 270 years Justerini Brooks has looked after the needs of the discerning collector looking for quality wine, expertise and personal service.The company's principle office is 61 St. James's Street. This role is responsible for the running and presentation of that building and the Directors' diaries. The position will be front of house and will be the lead role in managing all suppliers and contractors, and ensuring a consistent, high level of customer experience.


  1. Financial: The role manages the company budget for St James's Street facilities and all its office procurement
  2. Market Environment Complexity: The international fine wine market is a competitive and demanding business. Justerini Brooks is a business built around providing bespoke advice and high quality customer service. The responsibilities of this role are a fundamental part of delivering that objective, both through the Facilities responsibilities and through assisting the company directors to be as efficient as possible

Purpose of Role

This role will be reporting to the Managing Director and is responsible for managing the St James's Street site and the company directors.

Top Accountabilities

Qualifications and experience required

  • Acting as Justerini Brook's front of house role for customers.
  • Managing the telephones and placing incoming calls, and visitors, with the right team or individual.
  • Managing the full Facilities agenda and helping support the Events agenda at St James's Street.
  • Diageo liaison for H S, Occupational Health, First Aid, Building Risk, Fire Marshalling and related initiatives.
  • Induction Programmes co-ordinating the inductions for new starters
  • Directors' PA and ExCo administration management.
  • A self-starter with strong interpersonal skills and an eye for detail.
  • Prior experience in managing budgets
  • Prior experience gained from working in the world of luxury private customer-focussed business an advantage.
  • Strong negotiation skills
  • A smart and professional business manner
  • Excellent communication, influencing and organisation skills
  • Natural problem-solving skills
  • Ability to manage multiple projects at once
  • Highly competent user of MS Office packages, particularly Word, Excel, Outlook and PowerPoint
  • Excellent written skills. Able to respond accurately and appropriately to a range of clientele
  • Ability to work in a fast paced environment, being flexible in approach to meet the requirements of the business
  • Able to demonstrate confidence and gravitas to effectively manage all tasks


Please click 'Apply' to submit your application

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