Operational Support Officer, Open to flexible working

Hackney, London (Greater)
£23,628 - £24,927 pa
04 Feb 2019
17 Feb 2019

Operational Support Officer

Scale 4 - £23,628 - £24,927 pa (effective from 1st April 2019)

6 Month Fixed Term Contract / Secondment Opportunity

Hackney Council is looking for someone to join our Parking and Markets team. This is an important area of work for the Council, helping support economic growth while making Hackney cleaner, safer and greener.

Day to day you will provide administrative support for the Parking service. You will respond to phone enquiries and manage the team’s mailbox. You will support the service with paying invoices and processing refunds through our finance systems in a timely manner. There will be some filing and archiving, making sure our records are up to date. You will also be organising meeting rooms and taking minutes for different teams within the Service.

You will play an essential part in supporting your team leader with our Human Resource processes, for example creating post numbers, recruitment or overseeing the induction process for new starters. You will have a key role in supporting the team’s Health and Safety and risk assessment processes. You will also be helping with organising team building and charity events and will be responsible for designing the staff newsletter to provide regular team/staff updates within the service. 

You must be able to work with G-Suite software. Having knowledge of other packages such as Canva would be very useful. Ideally you will have some administrative experience, however, the key skills we are looking for is for you to be approachable, well organised, ability to multitask and use your own initiative. You will need to be articulate, with sound written and verbal communications. Above all, you need a ‘can do’ attitude and a desire to deliver exceptional customer service.

If you share our values and are ready to be part of our exciting journey please click 'Apply'.

There will be number of questions relating to the post. It is essential that you complete the application questions, responding to each using examples of your skills, knowledge and experience.  You are not required to submit a supporting statement or CV.

Closing date: 17 February 2019 (22:59pm)


Hackney is one of the UK’s highest performing local authorities, serving one of London’s best places to live and work.  We have achieved a huge amount: our services, our schools, our public spaces are all amongst the very best.  We have changed the reputation, not just of the Council, but of Hackney itself. Bringing jobs and investment into the borough, securing the legacy from 2012 Games, and making this a place of which we can all be proud.

We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.

Hackney Council works to eradicate discrimination on the basis of race, religion, gender, gender identity, sexual orientation, disability, pregnancy and maternity, age and marital status. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.

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