Reception Administrator Part Time

Recruiter
ENT 150
Location
London (Central), London (Greater)
Salary
£25,000 pro rata
Posted
25 Feb 2019
Closes
25 Mar 2019
Contract Type
Permanent

Reception Administrator – Part Time

An opportunity has arisen for Reception Administrator vacancy in a practice in Harley Street.  Ideally you will have a reception/administration background.

Hours: 

Monday 9.00am – 6.00pm, Wednesday 11.00am – 6.00pm & Friday 9.00am – 6.00pm (22 hours)

Key duties & Responsibilities:

  • To meet and greet in all patients, consultants and visitors courteously and warmly on arrival.  Informing the relevant staff and/or department of their arrival
  • To be fully competent in dealing with the incoming and internal calls efficiently and courteously
  • To provide excellent customer service at all times
  • Booking appointments and updating patient records
  • To respond to enquiry emails in a timely manner
  • Respect and maintain Patient and Clinic confidentially
  • Receive and action all clinic lists from consultant offices
  • Registering new patients on the database accurately
  • Scan correspondence on the computer system
  • Ensuring that the Reception area is clean and tidy at all times
  • Dealing with incoming post and packages and distributing
  • Generating invoices and collecting payments
  • Comply with company policies and procedures
  • Provide administrative support to clinical staff and other members of the team- copying, faxing and adhoc duties as required
  • Open and close the clinic at the start and end of the day, if first to arrive or last to leave
  • Provide support and guidance to new staff during the induction

About you:

  • Previous experience in delivery high standards of customer service.
  • IT literate
  • Experience using Microsoft word and databases
  • Maintaining high standards of professionalism
  • Good communication skills
  • Team player
  • Maintain a smart appearance
  • Ability to multi task
  • Strong telephone and organisational skills

If you are interested in this role, please apply via the method below.

We look forward to hearing from you.

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