HR Manager – Organisation and Change Programs (12 Month FTC), Open to flexible working

London (Greater)
18 Jun 2019
18 Jul 2019

The operating model of UK Talent Operations needs to respond to the evolution of the global talent management processes under Symphony to continue to drive ongoing operational efficiency and commercial excellence.   In addition, in view of EY’s ongoing growth and progression in different markets, we need to continue to review the way we deliver our services to ensure we meet future needs without impacting the quality of these services.

Working across all Service Lines to lead, project manage or provide support on organisational change programs in response to the Firms growth agenda such as reorganisations, TUPE, Mergers, acquisitions (both into and out of EY) headcount restructures and redundancies. Giving advice on UK legislation and implications to stakeholders ensuring proposals are in line with both statutory and local business approaches. Liaise with and brief local Snr HRBCs who you are supporting and ensure the wider HRBC team is fully briefed and supported if additional resource is required for consultation activity.

Your key responsibilities

  • Lead the end to end management of change programs across all Service Lines that are not appropriate for management by the TSS or the HR Advisors. Engage with Employee Relations for advice and guidance where appropriate in line with the EY Talent Operating Model.
  • To lead/project manage or provide support on the preparation, delivery and implementation of people change programmes and initiatives (TUPE, mergers, Acquisitions, reorganisation, redundancy etc) for UK&I SLs including but not limited to: 
    • the preparation, project management, delivery and implementation of such programmes; 
    • providing legal and commercial advice to the relevant stakeholders;
    • lead/deliver (or support) the project management (and provide appropriate advice) of re-   organisations, redundancy programs (including design of scoring criteria and support with collective consultation), TUPE, mergers and acquisitions etc. 
    • Analyse the D&I implications of programs such as gender, race, age to ensure no bias in any processes
    • Lead on the management of any grievances or tribunals arising from any change programs.
  • Proactively identify development needs of key stakeholders/groups to improve understanding of  UK employment law in particular the regulations surrounding consultation requirements, impacts of reorganisations on employment terms and conditions and employee relations management, as well as key  UK EY policies and procedures and deliver training to meet these development needs.  
  • Working with the HR Advisory Manager, proactively identify actions and initiatives that will continue to enhance the operational HR service delivery to the UK&I Region 
  • Support HR Advisory Manager to coach/educate key individuals, especially HR Advisors on a reactive basis to support these programs and their development and upskilling.
  • Contribute and participate in cross SL or firm-wide projects to support UK&I people agenda where capacity allows eg Sunday Time Best Companies submission, Policy Review eg ILR, Year End Operational Planning etc
  • Provide sound and pragmatic advice on any change programs up to and including SL leadership and Partner level.  End to end management of programs will include, but not be limited to, attendance and participation at formal planning meetings, leading people elements of the projects and preparation of all associated documentation to ensure legislation consultation requirements are met.
  • Analyse and assess the risks associated with individual programs, including the impact on the individuals, teams and wider business, consulting with the Employee Relations Team, HR Director or CBS HR Leader as appropriate.   
  • Manage relationships with SL stakeholders including Snr HRBCs by setting expectations, communicating status, analysing issues, responding to concerns and providing support throughout the process by applying commercial and pragmatic thought to available solutions.
  • Working with the HR Advisory Manager to provide regular reporting to key stakeholders.
  • Ensure CBS HR Leader and UK&I Head of HRBCs are kept up to date in relation to progress and delivery or all change programs. 
  • Support HR Advisory Manager to provide coaching and support to other Talent Team colleagues (particularly HR Advisors) to upskill on their program change knowledge.
  • Attend the monthly HRBC team meetings or schedule own project meetings to take responsibility for the co-ordination and delivery of support for consultation and other aspects of change programs with the wider HRBC team.

Skills and attributes for success

  • Highly skilled HR manager who is self-directive, self-managing and autonomous.  With the ability to deal with ambiguity and complex situations and advise business and deal with senior leadership team stakeholders with limited support or guidance.
  • Solid experience of leading complex people change programs in a matrix environment
  • Solid experience dealing with complex individual Employee Relations cases up to and including liaison with external third parties.
  • Excellent knowledge of UK Employment Law and employee relations. Hands on experience of leading organisational change programmes and dealing with complex reorganisations, TUPEs, redundancies, as well as capability management, disciplinaries, grievances, absence/OH cases, etc.
  • Evidence of supporting, coaching and developing junior colleagues as well as peers. 
  • Evidence of having dealt with busy work load in an organised manner, juggling multiple priorities and with attention to detail where there are competing demands on workload and deliverables.
  • Strong written English, well-structured and precise. Strong verbal influencing skills.
  • Comfortable with Excel (Intermediate level) and with manipulating data.
  • Ability to maintain confidential information in a professional manner.
  • HR qualification, ideally CIPD qualified.
  • Confidence to provide advice professionally and assertively to senior business leaders, both verbally and in writing.

To qualify for this role you must have

  • A similar management role in HR with a particular focus on leading complex people change programs

Ideally, you’ll also have

  • A professionally qualification. A post graduate qualification in a Business or Human Resource discipline is desirable
  • The ability to travel to sites across the UK, this will be occasional travel not extensive

What we look for

  • Resilience and the gravitas to be able to pick up challenging work and dealing with senior stakeholders.

What working at EY offers 

We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

  • Support, coaching and feedback from some of the most engaging colleagues around
  • Opportunities to develop new skills and progress your career
  • The freedom and flexibility to handle your role in a way that’s right for you

EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.

About EY

As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the best employer by 2020 a reality.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in building a better working world.


Apply now.

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